Hospitality operators using personal messaging apps for team communication risk losing guest data, facing compliance audits, and having no records during HR or legal disputes.
IHG® Hotels & Resorts, one of the world’s leading hospitality companies, has signed a management agreement with Makson India Hospitality Pvt Ltd. For InterContinental Resort Jaipur Achrol. Scheduled to open in early 2030, the 225-key luxury resort marks another milestone in the company’s strategic expansion across India’s high-growth leisure destinations.
Handwritten Collection, an anthology of carefully curated hotels, today announced the signing of The Queen at Chester Hotel, which marks the brand's first opening in the UK.
Accor is preparing to welcome a new address to Western Sydney, with The Sebel Sydney Parramatta scheduled to open in August 2026.
Meliá Hotels International continues the international expansion of ZEL, the lifestyle brand created in partnership with sports icon and tennis legend Rafael Nadal, with the opening of ZEL Cozumel. As part of a comprehensive renovation and repositioning, the property will transition from Meliá Cozumel, marking the brand’s first lifestyle resort in Mexico and its second in the Americas, following the successful opening of ZEL Punta Cana in March 2025. Further strengthening the brand’s presence in the Caribbean and guided by the philosophy, “Where Mediterranean lifestyle blends with Caribbean vitality,” ZEL brings its signature approach to active and social wellbeing, centered on movement, outdoor experiences, shared moments, and a strong sense of community, all inspired by the Mediterranean way of living, to one of Mexico’s most beloved island destinations in the Fall 2026.
Hilton (NYSE: HLT) today announced the signing of Hilton Garden Inn Hyderabad Kompally, further strengthening its presence in Hyderabad, one of India’s fastest-growing commercial hubs. Once open, the property will become Hilton’s third hotel in the city, following the recently opened Hilton Hyderabad Genome Valley Resort & Spa and the upcoming Hilton Hyderabad Gachibowli, while also marking the company’s first Hilton Garden Inn in Hyderabad. Expected to open in 2028, the new property is being developed by Fairmount and Friends LLP, part of the Fairmount Group.
Hilton (NYSE: HLT) today announced the signing of a franchise agreement with MS&C Co., Ltd. to open Hilton Garden Inn Busan Gijang in 2028. Located in Gijang, Busan, the hotel is planned to be part of a larger mixed-use development project.
A study of 5,016 firm-year observations across 14 European countries finds that one additional year of audit partner tenure raises fees by 17.35% in weak-disclosure markets, versus just 2.02% in strong-disclosure ones.
Jason Zvatora discusses OUTRIGGER's focus on place-specific cultural experiences, balancing family and romance guests, and prioritizing total revenue over room revenue alone.
HVS weekly bulletin covering six European hotel transactions including acquisitions in Spain, UK, France, and Italy, with deal values ranging from €8M to €42M.
As Wellness Director and Sleep Certified Coach at a mid-size chain, I see sleep disruption as an operational and revenue lever—not just comfort. Your data aligns with ours; the gap is systematic technology integration, not awareness.Three Tactical Recommendations:1.
From my perspective, sleep is no longer a standalone service it has evolved into a core wellness pillar that requires a fully integrated, multi-dimensional approach. At Carillon, we are intentionally developing a comprehensive sleep wellness ecosystem that supports the guest journey across spa services, in-room experiences, and targeted retreat programming.Our sleep-focused retreats combine education, diagnostics, and personalized therapies designed to address the root causes of sleep disruption, including stress, nervous system imbalance, inflammation, and lifestyle habits—moving beyond passive relaxation to deliver measurable results.Within the spa, we incorporate both hands-on treatments and advanced touchless technologies that promote parasympathetic activation, recovery, and nervous system regulation.
Sleep is not a product, amenity or service hotels can sell to their guests. Hotels may facilitate, improve, or damage sleep quality. Or just ignore the issue altogether. Sleep has tangible and intangible attributes many beyond the control or influence of the hotel.
Exely outlines how its AI Website Quality Scoring and AI Website Assistant chatbot work together to improve hotel website content and convert more visitors into direct bookings.
Successful hotel AI implementation requires clean, structured, current, and trusted data, but most properties fail to meet these basic requirements before investing in AI technology.
Axel Hotels grew from €2.4M to €46M revenue across 13 properties by targeting LGBTQ+ travelers through franchising, with partners seeing 40% revenue uplifts.
A structural argument for treating AI as a probabilistic layer beside deterministic hotel systems, not a replacement, with implications for security, accountability, and vendor lock-in.
Sweden's hotel market shows gradual recovery with RevPAR up 4.7% and ARR up 4.6% as of February 2026, as international tourism growth and constrained supply support investor confidence.
Monday brought a sharp argument that hotel marketing stacks are built for a discovery funnel that no longer exists, a record-high Middle East construction pipeline, and confirmation that Paris has fully recovered from its post-Olympic hangover. PwC's summer spending data and a landmark IHG-Adani deal rounded out a busy start to the week.
IHG Hotels & Resorts, one of the world’s leading hotel groups, announces the opening of the first Holiday Inn Express in Bandung. Holiday Inn Express Bandung Braga, located strategically in the heart of Bandung, within walking distance to the iconic Braga area.
As wellness travelers arrive with real-time biometric data on their wrists, hotels are exploring Wellness OS platforms, persistent guest health profiles, and sensor-equipped rooms to deliver measurable, personalized outcomes.
LA City Council voted 9-6 to potentially postpone the $30/hr minimum wage for hotel and airport workers from 2028 to 2030, amid pressure from businesses threatening to repeal the city's gross receipts tax.
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