How Corinthia Hotels Provides 5-Star Service on the Social Web

In a recent video, one of the most powerful CEOs in the world, Marc Benioff of Salesforce.com, not only mentioned Corinthia Hotels, but showcased the group as an example of a brand that “gets it.” “[Corinthia Hotels] tweeted right back, engaging in a direct conversation with me. This is a unique opportunity for service that other companies should learn from.” It’s hard to put a value on exposure like that.