We had the best of times…we had the worst of times. Cheers and jeers for the trends we loved (and loathed) in 16 years of reporting the Hot List of best hotels, restaurants and spas.

Remember when hotels didn’t have pillowtop beds…or rain showers…or turndown gifts? We do. Here, the 10 best hotel innovations from the past decades—just try to imagine your hotel stay without them (it’s not easy).

Read the full article at cntraveler.com