The prestigious HSMAI European Awards 2011 were rewarded six European travel and hospitality companies and professionals during an event taking place at the Radisson Blu Scandinavia Hotel in Oslo Thursday night, following the day-time HSMAI Marketing Strategy Conference held at same venue.

19.9% of hoteliers in the Provinces and 19% of hoteliers in London believe that better revenue management will be the solution to increasing average room rate in 2012, according to the latest Hotel Confidence Monitor – UK Regions by HotStats. In London, 19% of general managers believe that an increase in sales and marketing activities will increase the average room rate in 2012 with 28.6% of resp...

Kokua Hospitality, LLC, a Chicago based hotel management company that strives to best serve both hotel owners and guests, recently partnered with leading hotel Internet marketing company VIZERGY. Kokua"s goal is to bolster the online presence of its portfolio of properties, including Inn of Chicago Magnificent Mile, The Allerton Hotel Chicago, Doubletree by Hilton Chicago Magnificent Mile, Aloft ...

The boutique hotel industry descended on London this week for the second staging of the Boutique Hotel Summit, Europe’s only b2b conference for the boutique and lifestyle hotels sectors. Held at Altitude London, on the banks of the Thames, the conference attracted more than 220 attendees from as far afield as Beirut, Dubai, Ghana, Sweden, Malta, Italy, France, the US, the Caribbean, Spain and Ire...

Keynote Competitive Research, the industry analysis group of http://www.keynote.com/ (Nasdaq:KEYN), today announced the results of a new study examining the business and technical effectiveness of hotel reservation websites. In the 2012 Hotel Reservation study Hotels.com took first place for Overall Customer Experience, while in the Technical Quality portion of the study Priceline.com scored firs...

In time for the summer travel season, Consumer Reports today announced Ratings of 44 of the nation's biggest hotel chains based on a survey of more than 22,000 readers. Econo Lodge and Americas Best Value Inn were rated among the worst hotel chains. Respondents handed them low scores for attributes like value, upkeep, comfort and service. Microtel Inn & Suites by Wyndham was the highest-rated of ...

If you like the comfort of booking your stay on a hotel-owned website and dealing directly with the property when something goes awry, then a new collaborative venture, RoomKey.com, should be on your radar. Founded in January by Choice Hotels, Hilton Worldwide, Hyatt, InterContinental Hotels Group, Wyndham and Marriott, Room Key is designed to give the benefits of booking your room directly with ...

Knowing your basic web analytics will allow you to gauge the performance of your website fairly accurately; however, it can also be misleading to rely only on basic analytics as they give the most importance to the last channel via which a conversion was made – whether it be a paid ad or a direct referral.

According to Experience Radar 2012: Consumer insights for the US hospitality industry released today by PwC US, travelers are back on the road and the hotels and brands that deliver the experiences that customers not only want, but also are willing to pay for, can benefit from the continued lodging recovery. The report reveals that issue resolution and current room amenities are most sought by cu...

Sabre Hospitality Solutions, the industry"s leading global hospitality technology company, has been selected by Hotel Okura Co., Ltd. to provide distribution services for their 25 member hotels located throughout Asia, North America and Europe. Earlier this year, Japan-originated Hotel Okura acquired JAL Hotels, an existing Sabre Hospitality Solutions customer and hotel management firm representi...