New concept from HotelWorks™ Development is changing the arrival model to offer the most choice and service with front desk bypass option from OpenWays; Mobile Key service will only be available via www.cienahotels.com to help maximize direct bookings

I am always wondering how in the world the Online Travel Agencies (OTAs) like Expedia, Travelocity, Orbitz and others price their inventory. I mean how complicated must those algorithms be? And do they always work? I can't imagine that they do, there's still too much unsold inventory in hotels worldwide; why don't they just lower their prices to fill all their rooms? The answer is simple: they ...

The 'Hotels WithMe' app enables friends, families and colleagues to get together to collectively browse, choose and book a hotel from Hotels.com's portfolio of almost 140,000 properties worldwide. The app launched on the UK Hotels.com Facebook page in September 2010 and has since seen strong growth, also rolling out across APAC and Europe. In this new and innovative move, owners of other Facebook...

Worldwide travelers tired of inflexible and impersonal corporate procedures will see hospitality back in the hotel business, when Global Hotel Exchange premieres a set of industry defining 'customer-first' features this March.

Over the past few years, TripAdvisor has been expanding its content offerings, evolving from a hotel review site to a comprehensive resource for planning trips. And while the majority of content is traveler-generated, if you're a tourism bureau you have a variety of options to contribute content of your own, to enhance existing content and to promote travel to your destination.

Along with the Queen's Diamond Jubilee and the Summer Olympics, this year also brings a quirky landmark to London: a little boat-shaped abode that sits atop Queen Elizabeth Hall at the Southbank Centre. It's a room with more than one view — really great views of the Thames River, the London Eye and Big Ben — and only accommodates two. The room sold out almost immediately in January after reservat...

IN-DEPTH: The process of nurturing internal experts that take care of social media marketing initiatives depends on several factors including the company culture, making social media intrinsic to marketing and a brand's business operations, and the model for social media communications that's been chosen for your brand.

Those in the hotel business will have been following with interest the latest developments in the referral of TripAdvisor’s UK advertising to the Advertising Standards Authority and the consequential requirement that they remove the word “trust” and “trusted” from their site in connection with hotel reviews posted in an unregulated way by members of the public (see here for example).

During the 2014 Winter Olympics in Sochi a three-star hotel room will cost $160 per night and a four-star room $240 per night, organizing committee president Dmitry Chernyshenko said Sunday, RIA-Novosti reported. He said these are below-market prices but that investors are "meeting [the government] halfway."

In a recent video, one of the most powerful CEOs in the world, Marc Benioff of Salesforce.com, not only mentioned Corinthia Hotels, but showcased the group as an example of a brand that “gets it.” “[Corinthia Hotels] tweeted right back, engaging in a direct conversation with me. This is a unique opportunity for service that other companies should learn from.” It’s hard to put a value on exposure ...