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Past Polls


Do you think it is a good idea to purchase hotel brand name terms in paid search marketing?
25 June 2009
Yes, it is a good idea 60%
No, I don't think this is a good idea 33%
Do not know; need more info 7%

Do you think displaying TripAdvisor reviews directly on the hotel website via the TripAdvisor Review Widget is a good idea or not?
11 June 2009
Not a good idea 57%
It is a good idea 35%
Do not know/need more info 9%

Will Online Hotel Bookings Increase in 2009-2010?
6 May 2009
Yes 67%
No 24%
Stay the same as in 2008 10%

How do you track conversions and ROI from your hotel's paid search (PPC) campaigns?
13 April 2009
Use a third-party campaign tracking technology (e.g. Omniture, Coremetrix, Web Trends) 19%
Use Google Analytics 81%

In a difficult year such as 2009, what are these online advertising initiatives that will produce the highest return/revenues for the hotel?
14 January 2009
Website designs+optimizations 45%
SEO 15%
Paid Search (PPC, CPC, etc) 10%
Email marketing to hotel's own opt-in list 5%
Strategic Linking 0%
Web 2.0/Social Media sites 10%
Online Sponsorships 0%
Banner Advertising 0%
Advertising on OTAs (e.g. Expedia) 5%
Other 10%

Compared to 2008, are you planning to increase or decrease your Internet Marketing Budget in 2009?
21 October 2008
Increase 77%
Decrease 0%
Keep the same 23%

Does paying for "Reputation Monitoring Tools" make sense?
19 August 2008
Yes 58%
No 42%

Do you plan to use TravelAds, the latest pay-per-click advertising program by Expedia and Hotels.com?
2 June 2008
Yes 15%
No 85%

In a slowing economy, what should hoteliers do?
27 May 2008
Audit the 2008 Internet Marketing Budget /Plan and make it more ROI-centric 10%
Audit the Hotel Website --this is your hotel's main asset--it is your hotel's first, only and in many cases—last point of contact with the customer 27%
Become a Smarter eMarketer--Track bookings, roomnights, revenues from every campaign 15%
Customer Segmentation: audit how well you are addressing your most important customer segments in 2008? 12%
Value vs. Price Equation: Focus on the value side of the Value vs. Price Equation 10%
Boost your hotel's product differentiation: vs. online agencies and competition 12%
Revamp the hotel's search marketing, email marketing, strategic linking campaigns 15%

How useful are the online discussions for "learning" ?
5 May 2008
not useful/ pas util 4%
useful/ util 62%
very useful/ tres util 35%







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