Even if you've never dined at Union Square Café, Gramercy Tavern, or any of the nine other distinctive Manhattan eateries owned by Gotham restaurateur Danny Meyer, you'll find plenty to chew on in this appealing memoir-cum-management primer. Loaded with smart, savvy, advice, Setting the Table also provides the inside story of how Meyer opened each of his restaurants, created a flourishing gustato...

EI and the American Hospitality Academy (AHA) have developed SERVLEAD (Service Leadership in a Multicultural Workplace), a turnkey internship program that teaches practical skills and multicultural leadership. Highlights of the program include:

By Michael J. Boella, Steven Goss-Turner
Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management. Taking a ‘process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering th...

The Guide to College Programs in Hospitality, Tourism, & Culinary Arts is an essential resource for prospective students and industry employees seeking advancement through education, career counselors, corporate recruiters and industry organizations. The Guide lists programs by type of degree awarded ranging from certificates and diplomas to graduate degrees; by specialization; and by geographic ...

The Journal of Hospitality & Tourism Research publishes high-quality, refereed scholarship which advances the knowledge base of the hospitality and tourism field. Featuring conceptual, empirical research, and applied research articles as well as book and software reviews, research notes, industry viewpoints, and conference reviews, JHTR keeps educators, researchers, and professionals in travel an...

By David D'Aprix
Ready to use on the job, the International Foreign Language Guide for Hotel Employees is indispensable for anyone who works with an international clientele. Make a warm welcome and ensure that your guests return again and again. This book-cassette program has everything you need to communicate immediately and effectively!

By Ron Fry
'So, tell me about yourself. 'What do you feel an employer owes an employee?' 'Have you ever fired anyone?' 'Why did you leave you last job?' And then there's the nail-biter of them all: 'What are your salary requirements?' They're legitimate questions--and your answers can make the difference between rejection and acceptance for a job position.

By Anne McKinney
Including Real Resumes Used to Change Careers and Transfer Skills to Other Industries. Here is a book showing real experience of real people. Experience shown on the resumes includes Bartender, Waiter, Brewer, Chef, Dining Facility Supervisor, Hotel Manager, Multi-Unit Director of Operations, Shift Leader, Training Manager, Kitchen Manager, Convention Manager, Catering and Banquet Manager, Fast F...

By Michael Landes
The Back Door Guide to Short-Term Job Adventures 3rd Edition by Michael Landes Tempted to chuck your 9-to-5 job to be a white-water rafting guide in Alaska? Always wanted to spend your summer restoring a medieval castle in the south of France? This one-of-a-kind guide contains more than 1,000 opportunities to work, play, learn, help, create, experience, and grow.

By Donald J. McNeil
This information-packed book is designed to assist hotel and restaurant owners, directors, and managers in meeting their obligations regarding federal wage and hour laws. The book deals with the application of the Fair Labor Standards Act (FLSA) to employees of hotels, motels, and restaurants, and includes rulings, regulations and interpretative positions of the Federal Wage and Hour Division tha...