The Leading Hotels Of The World Selects TRUST International For Voice Reservations In Europe

TRUST Voice, which provides multilingual voice reservations, includes service to major European markets such as France, Germany, Italy, Spain, Switzerland, and the United Kingdom among others. TRUST's Global Communication Call Centers service 36 countries worldwide in currently 16 languages. TRUST maintains three Global Communication Call Centers located in Frankfurt, Germany; Orlando, Florida; and Singapore.

"Our selection by The Leading Hotels of the World further acknowledges our commitment to providing the highest level of service to the global hospitality market," stated Sven Hohmann, President & CEO of TRUST International. "Our 'virtual concierge desk,' which is capable of handling the special requests of any guest, is considered by many hotel companies to be an extension of their hotel properties rather than a simple reservation service. The combination of our sophisticated call center technology and our sales-oriented staff have helped develop our 'virtual concierge desk' into an industry-leading service. We are proud to be recognized as a thought-leader with superior service and distribution methods and look forward to facilitating voice reservations for the guests of The Leading Hotels of the World through our European Communication Call Center," added Hohmann.

"TRUST International has been commended for the top level of service received through its Global Communication Call Centers," said Welf J. Ebeling, Executive Vice President and Chief Operating Officer of The Leading Hotels of the World. "The worldwide coverage area of their services as well as a 99% satisfaction rating among inquiries were both key offerings for our guests and member hotels. We will look to TRUST for their ongoing consultancy and expertise in advising our company on how to best optimize the voice distribution channel," added Ebeling.

About TRUST International

TRUST International (www.trustinternational.com) is a member of the Bertelsmann Group, the most international media corporation. TRUST develops and implements a state-of-the-art central reservation system, providing tailor-made, real-time reservations and global distribution solutions for the hospitality industry. TRUST services provide real-time solutions that seamlessly connect hotels and bookers worldwide, including private label telephone lines, connectivity to all Global Distribution Systems (GDS) and various Web sites and Internet platforms, and three Global Communication Call Centers serving 36 countries in currently 16 languages. TRUST maintains three offices worldwide including the Headquarters in Frankfurt, Germany, the Americas office in Orlando, Florida, and an Asia Pacific communication center in Singapore. Among TRUST's clients are some 1,300 hotels at 685 destinations in 95 countries such as Astron Hotels & Resorts, Dorint Hotels & Resorts, Four Seasons Hotels & Resorts, Hard Rock Hotels, Kempinski Hotels & Resorts, The Leading Hotels of the World, Mandarin Oriental Hotel Group, Mövenpick Hotels & Resorts, Oberoi Hotels & Resorts, Pan Pacific Hotels & Resorts, Raffles International Hotels & Resorts, Small Luxury Hotels of the World, SRS-WORLDHOTELS, Steigenberger Hotels & Resorts, and Swissôtel Hotels & Resorts.

About The Leading Hotels of the World

The Leading Hotels of the World, Ltd. is the prestigious luxury marketing organization representing 395 of the world's finest hotels. For reservations and information, telephone toll-free from the USA, Canada, Puerto Rico and the US Virgin Islands, (800) 223-6800.