TRUST International Expands Asia-Pacific Presence by Adding the New Otani Hotel Group to Its Client Roster

TRUST Voyager, the newest web-based reservation system on the market, will be utilized at the property level to manage all data, which is then seamlessly transmitted to all distribution channels. TRUST GDS connects New Otani to over 500,000 travel agencies worldwide via automated, direct interfaces to all major Global Distribution Systems. New Otani is also deploying TRUST View, a data warehouse tool, which transforms reservation data into tailor-made management information according to a hotel or chains' requirements.

"We have looked at every reservation system on the market and felt that TRUST was the best provider from a technology and service standpoint. Having been in discussions with TRUST for an extended period of time, we are excited to make the switchover," said Mr. Sutomu Ohki, executive director of The New Otani Co., LTD. "Our customers are rapidly changing the way they reserve rooms. With TRUST's Voyager Web-based reservation software, which we will use for our in-house call centers, we will be able to provide faster and more accurate information to our customers."

"New Otani knew what they needed in a technology distribution provider, and we are pleased they selected TRUST as their exclusive distribution partner," said Connie Rheams, president of TRUST in the Americas. "Technology is an integral part of doing business today. Our technologies will help New Otani better streamline operations, improve guest satisfaction, and drive revenue."

"We value the New Otani relationship because they are a premier hotel chain and represent our first client in the Japanese market," said Mike W. McCormick, senior vice president of hospitality and leisure services for Cendant's Travel Distribution Services Division. "Entering into this long-term relationship shows our commitment to continued growth in the Asia-Pacific region."

TRUST International, (www.trustinternational.com), is part of Cendant's Travel Distribution Division. TRUST develops and implements state-of-the-art central reservation systems, providing tailor-made, real-time reservations and global distribution solutions for the hospitality industry. Serving 36 countries in 16 languages, TRUST services provide real-time solutions that seamlessly connect hotels and bookers worldwide, including private label telephone lines, connectivity to all Global Distribution Systems (GDS) and various Web sites and Internet platforms, and three Global Communication Call Centers Germany, the Americas office in Orlando, Fla., and an Asia Pacific communication center in Singapore. TRUST maintains three offices worldwide including the Headquarters in Frankfurt, Germany, the Americas office in Orlando, Florida, and an Asia Pacific communication center in Singapore. Clients are some 1,300 hotels at 685 destinations in 95 countries, i.e. Astron Hotels & Resorts, Boutique Hotel Group, Dorint Hotels & Resorts, Four Seasons Hotels & Resorts, Hard Rock Hotels, Kempinski Hotels & Resorts, The Leading Hotels of the World, Mandarin Oriental Hotel Group, Mövenpick Hotels & Resorts, Oberoi Hotels & Resorts, Pan Pacific Hotels & Resorts, Group Posadas, Raffles International Hotels & Resorts, Small Luxury Hotels of the World, SRS-WORLDHOTELS, Steigenberger Hotels & Resorts, and Swissôtel Hotels & Resorts.

New Otani Hotels, an independently owned hotel chain headquartered in Tokyo Japan, established itself when its first property, Hotel New Otani Tokyo opened on September 1, 1964. Hotel New Otani Tokyo, now New Otani's flagship hotel, is a luxury property consisting of over 1,500 guest rooms surrounded by a 400-year-old 10-acre Japanese Garden. Hotel New Otani Tokyo was selected to host The Tokyo Summit, (Summit of Industrial Nations) in 1979, 1986 and 1993. Since 1964, 17 additional properties have opened throughout Japan, the most recent being Hotel New Otani Makuhari, which opened on September 1, 1993. It is an international resort hotel located adjacent to the Makuhari Messe convention center as well as being just a 15-minute train ride to Tokyo Disney Resort. New Otani Hotels can also be found in Singapore - along the banks of the Singapore River, in Beijing - one of the World's most historic cities, in Honolulu - on the quiet side of Waikiki at the foot of Diamond Head, and in Los Angeles - conveniently located downtown bordering Little Tokyo. World-renowned for superior service and accommodations New Otani Hotels have had the honor of being the choice hotels of Heads of States from all over the world time and again. The New Otani has a network of International sales offices located in New York, Los Angeles, London and Hong Kong and Tokyo. The New Otani prides itself on promoting environmental safety, and has implemented a variety of measures to ensure environmental improvement through a recycling system that promotes clean air, water, recycling of food for fertilized and energy. "R-economy", a recycling system that will result in environmental harmony and recycling of economy, is the philosophy behind New Otani's concept of saving the global environment. New Otani believes it is our mission to set an example by pursuing an "R-economy" that will also make a sufficient contribution to society. New Otani Hotels also has marketing partnerships with Marriott Hotels and Resorts, and the following airlines; United, American, Northwest, British Airways, Thai Airways, Cathay Pacific, All Nippon Airways, Japan Airlines, and Japan Air System.