Cendant Travel Distribution Services Announces Alliance With Perot Systems To Deliver Web-Based Commission Management Services
New services to offer increased efficiencies for Suppliers and Travel Agencies
Parsippany, NJ - Adding to its extensive portfolio of reservation and distribution services, Cendant Travel Distribution Services is introducing a state-of-the-art commission payment solution to help streamline payment transactions for suppliers and travel agencies. Commission Management Services, a comprehensive Web-based offering, powered by Perot Systems Corporation, will provide suppliers and travel agencies with the flexibility,...
The new service, scheduled for launch later this year, is designed to help further strengthen the relationships and trust between industry suppliers and the travel agency booking community, by combining the technological and industry experience of both Cendant, one of the world's largest and geographically diverse travel distribution companies, and Perot Systems, a worldwide provider of information technology services and business solutions. Available via the Internet for hotel, car, cruise and tour operator companies, the service will streamline the internal processes and communications for travel suppliers, while allowing full commission earnings to be realized on travel agent payments.
The ability to use real-time management-reporting tools to pay travel agents' commissions via the Internet will allow suppliers to save money and gain greater efficiency. The offering gives suppliers greater control over the payment process and will help to strengthen their travel agency relationships. Benefits include:
- Intuitive, user-friendly Internet based processing requires no complicated software
- Installations or extensive training at the property level
- Payment funding in supplier's preferred currency simplifies commission funding process
- Easy extraction of after-stay data from property management and front desk systems eliminate duplicate work efforts
- Real-time management reporting and data mining capabilities via the Internet
- Reduced travel agency inquiry related support costs
The efficient Web-based service eliminates the need for suppliers to outsource this service and incur the associated fees that are traditionally shared by charging travel agencies to receive the commissions due. Travel agencies utilizing commission management services therefore will benefit from:
- FULL commission payments for ALL payments with no fees deducted
- Web-based customer care allows agencies to view their bookings and payment details without contacting suppliers
- Consolidated payments for multi-unit agencies, available in most currencies, simplifies accounting
- Electronic or printed statements provide full payment detail, including information about no-shows, cancellations and non-commissionable transactions
"We're thrilled to announce the addition of our new Commission Management Services in conjunction with Perot Systems," said Michael W. McCormick, senior vice president, Cendant Travel Distribution Services' Hospitality & Leisure group. "Perot Systems not only brings a wealth of experience and expertise in the commission processing arena, but also provides us with the most advanced and user-friendly platform for delivering superior service to our customers. The new service will extend the complete range of end-to-end reservation and distribution solutions we now offer suppliers, providing them with compelling cost saving opportunities against current market alternatives."
"We are very pleased to have been chosen as the vendor of choice by Cendant in this strategic initiative and we look forward to working together to combine our advanced technology with the broad base of Cendant Travel Distribution Services," said Scott Lang, Perot Systems vice president and Strategic Markets Group leader. "Perot Systems and Cendant truly make a powerful team in the travel distribution services area. We focus on providing complete business solutions by combining customer-focused strategies, processes and technologies."
ABOUT PEROT SYSTEMS CORPORATION - Perot Systems is a worldwide provider of information technology services and business solutions. Through its flexible and collaborative approach, Perot Systems integrates expertise from across the company to deliver custom solutions that enable clients to accelerate growth, streamline operations and create new levels of customer value. Headquartered in Plano, Texas, Perot Systems has more than 400 clients and reported 2002 revenue of $1.3 billion. The company has more than 10,000 associates located in North America, Europe, and Asia. Additional information on Perot Systems is available at
ABOUT CENDANT'S TRAVEL DISTRIBUTION SERVICES DIVISION - Cendant's Travel Distribution Services Division is one of the world's largest and most geographically diverse collections of travel distribution businesses. The division, employing some 5,000 people in more than 110 countries, includes: Galileo, a leading global distribution system (GDS) serving more than 47,000 travel agencies and over 51,000 hotels; hotel distribution and services businesses (Trust, THOR, WizCom, NEAT); leading travel agencies, including Cheap Tickets and