New Video From AH&LA's Educational Institute (EI) Puts The 'Spotlight On Security
Business and leisure travelers now make security a top priority when selecting a lodging property. To help hotel managers improve security awareness among their employees, the Educational Institute of the American Hotel & Lodging Association has developed a new training video and companion guide, "Spotlight On Security for Lodging."
Developed in conjunction with the American Hotel & Lodging Association Loss Prevention Committee, this video introduces viewers to the best security practices currently being implemented by top hospitality security executives and loss prevention experts. Topics covered in the video and companion guide include:
- Why security is so important to the bottom line
- How employees can improve their security awareness skills
- What an emergency action plan should include
- How to balance increased security with guest satisfaction
Members of the advisory committee who provided content, direction, and advice in the production of this video include: Chad Callaghan, vice president of loss prevention, Marriott International; Jimmy Chin, director, risk management, Peninsula Hotel, New York; Wendell Couch, vice president, risk management operations, InterContinental Hotels Group; Thom Davis, president, Hospitality Risk Controls, Dublin, Ohio; Frederic E. Prassack, director of security and safety, The Peabody Orlando; and Lieutenant Ken Glantz, assistant director, Homeland Security Section of the Orange County (Fla.) Sheriff's Office.
"Pick up the phone and buy this video. It's a must for every hotel," stated Anthony G. Marshall, EI president and noted hospitality risk management expert. "It's crammed with practical tips to make hotels safe."
"Spotlight On Security for Lodging" is available in English and Spanish versions. The cost is $139.95 for AH&LA members and $169.95 for non-members. For more information or to place an order, call 800-752-4567 or 517-372-8800, or use EI's secure, online shopping cart at
*Please be advised that the previous version of the video should no longer be used, and AH&LA requests that any use of it be discontinued.