Kempinski Hotels & Resorts Migrating 100-Plus Years of Luxury Tradition To MICROS OPERA Enterprise Solution
Four-Continent Group to Enhance Guest Service and Expand Operations With OPERA Property Management System and OPERA Sales & Catering
COLUMBIA, Md., MICROS Systems, Inc. MCRS , a leading provider of information technology solutions for the hospitality and retail industries, and Kempinski Hotels & Resorts, Europe's oldest luxury hotel management company, announce Kempinski is upgrading to MICROS OPERA Property Management Systems (PMS) and OPERA Sales & Catering (S&C). The upgrade takes place in all new Kempinski properties and those already using MICROS's Fidelio V6 PMS.
Kempinski Hotels & Resorts has relied on MICROS products since 1991. After spending 10 months researching and evaluating options for its next generation hotel system, Kempinski selected to stay with MICROS, in part because of the company's extensive network of support and services. Kempinski also chose the OPERA Enterprise Solution because it provided real-time information and full integration with the Kempinski business structure.
"Currently, 28 Kempinski properties on four continents depend on Fidelio V6 for Property Management, Sales & Catering and Food & Beverage Control. We also have MICROS 3700 and 8700 Point-of-Sale systems operating now," stated Wibecke Vinke, Vice President of Information Technology for Kempinski. "MICROS has been a good business partner for us in the past and we feel very comfortable in our decision to remain with MICROS for our next generation system."
"As Kempinski Hotels & Resorts broadens its base of installations worldwide, MICROS can support the company's plans with a product that offers a 360 degree view of the business, along with service and support wherever the hotels are located," stated Kaweh Niroomand, Executive Vice President, MICROS EAME Region. "Because MICROS continues to deliver solid and functional software that meets Kempinski's needs, we anticipate helping Kempinski grow and gain market share."
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at
The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.