Delta Hotels recognized for excellence in human resources development

TORONTO, ON, Delta Hotels was recognized for excellence in human resources development by the Tourism Industry Association of Canada (TIAC) at its annual leadership summit, held earlier this week in Whitehorse, Yukon.

“We’re proud to receive this recognition of our HR practices by our industry colleagues,” said John Pye, president of Delta Hotels. “This award confirms our long-held belief that by investing in our employees, Delta Hotels will attract and retain some of the brightest talents.”

Delta Hotels is committed to developing innovative practices and offering career development opportunities to its many employees. For example, employees can access a tuition fund that offsets the costs of external educational courses, or register for internal programs, including FastTrackers, Delta’s development program for senior management, established in association with Toronto’s Ryerson University. An individual development plan (IDP) is also set out for those seeking advancement.

Training and feedback are also a priority at Delta Hotels, as two of Delta’s employee service guarantees make clear. If a full- or part-time employee does not receive a minimum of 12 hours of job-related training each year, he or she receives one week’s pay. Delta also guarantees that annual development reviews will be completed within 30 days of an employees’ anniversary date—or the employee will receive one week’s pay.

The award from TIAC comes several weeks after the National Quality Institute (NQI), an independent, not-for-profit organization dedicated to helping Canada work better, cited Delta Hotels for its healthy workplace, awarding Canada’s leading hotel management company a Canada Award for Excellence (CAE). Delta also received a CAE award for quality in 2000.

About Delta Hotels - With a diversified portfolio of more than 35 city centre and airport hotels and resorts, Delta Hotels is the leading first-class hotel management company in Canada. Widely regarded as Canada’s brand of choice by guests and owners, Delta Hotels has also distinguished itself as an exemplary employer to its more than 7,500 employees. Delta Hotels is the only hotel company to be recognized by the prestigious National Quality Institute with two Canada Awards for Excellence, for quality (2000) and a healthy workplace (2004), and has been voted one of “The 50 Best Companies to Work for in Canada” by The Globe and Mail’s respected magazine, Report on Business (2001, 2002, 2003). Delta Hotels is a wholly owned subsidiary of Fairmont Hotels & Resorts Inc.