Westmark Hotels Goes Live with OPERA Central Systems

Westmark Hotels selected MICROS's OPERA Reservation System (ORS) to operate its central reservation office in Seattle, Washington where it runs reservation traffic for close to 2,000 rooms. Westmark Hotels selected MICROS's OPERA Reservations System because of its robust functionality and the single database environment, which extends to the property level.

"MICROS OPERA allows Westmark to provide a real-time online reservation booking system for its consumers," stated Steve Leonard, Vice President and General Manager of Westmark Hotels. "In addition, with the OPERA Customer Information System, Westmark will be able to store its guest history centrally and share the data amongst all its properties."

"MICROS OPERA developers are exceptional and we are thrilled with the product," stated Sharon Lloyd, IS/Central Reservations Manager for Westmark Hotels. "Everyone from MICROS that was involved in the project was extremely knowledgeable, helpful and professional. The process of implementation exceeded my expectations."

"The MICROS OPERA Enterprise Solution provides a total solution, from central reservation systems to property based systems, as the new technologies can help streamline operations and enhance the guest experience," stated Tom Giannopoulos, Chairman and CEO of MICROS Systems. "We look forward to continuing to grow our strong partnership with Westmark Hotels."

About the Westmark Hotels | Westmark Hotels operates the largest hotel chain in Alaska/Yukon with 11 hotels and inns in communities across the region. The chain is a member of the Holland America Line family of companies, the largest and most experienced tour and cruise operator in Alaska and the Yukon. Celebrating its 57th year as the leader in Alaska travel in 2005, Holland America will have seven ships offering a record number of cruises with more departures featuring Glacier Bay National Park than any other cruise line. The line's CruiseTour itineraries offer more time in Denali National Park than any other tour company. All 28 CruiseTours include the complete six-hour Denali Wilderness Tour for 71% more wildlife viewing and better Mt. McKinley viewpoints.

About MICROS Systems, Inc. | MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 200,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 20,000 hotels worldwide, as well as point- of-sale and loss prevention products through its subsidiary Datavantage for more than 50,000 specialty retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at or send an email to [email protected]. The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.