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How did we get here and when do we get out? | PhoCusWright FYI
15 June 2009

PhoCusWright Inc.

Current U.S. travel industry economics aren’t a pretty picture—investment has ground to a halt, demand is declining to the worst levels in decades, and prospects for near-term improvement are at best, uncertain, and at worst, distant. But the tough times won’t last forever. Certain cyclical and secular (i.e., noncyclical) economic realities will ultimately drive the industry through the recession to recovery and eventually a rebound. The long-term prospects for travel demand and investment are promising.

PhoCusWright analyst and Cornell professor, Dr. Bill Carroll describes the current state of travel in the article Travel Industry Economics: Dismal but Not Desperate. Dr. Carroll adeptly describes economic realities of the travel industry and projects recovery scenarios for air, lodging, car rental, cruise and OTAs. While focusing on current challenges, travel industry managers should not neglect planning for the future.

PhoCusWright's top three ways to plan smart during the recession:

Plan for each phase of the business cycle.
All business cycles have the same pattern: recession followed by recovery followed by rebound. Manage each phase in anticipation of the next.

If you discount, do so carefully so you can preserve brand value and price opportunities when recovery comes.
With falling volumes and competitive environments, lowering prices is more likely to reduce revenue than increase it unless there is substantial uncontested volume increase offset.

Do not over-allocate marketing budgets to promotion versus image advertising. It is tempting in a recession, particularly a long one, to focus too much on promotional marketing with a measurable ROI, and financial managers can be persuaded more easily with measurable ROIs. Investment in image advertising is still needed, even if it’s at a temporarily lower level of spend. Shift to more measurable and tactical advertising in the short run, but not so much that your image and awareness take a hit in the long run.

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Email: info@phocuswright.com

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