Munich | Lindner Hotels & Resorts have started to employ the Serenata Voyager CRS Integration this September. The integration automates the data flow between all connected GDS systems and the Property Management Systems of the Lindner Hotels and guarantees precise availability displays in the GDS, down to the last room (last room availability.) What is more, the availability is not restricted to the traditional GDS allotment, but for the first time reflects the individual overbooking levels set by each hotel. Last-room-availability has top priority with Lindner, since it prevents guests from being turned away needlessly and avoids revenues from being lost.
The Serenata Voyager CRS Integration is currently running in two properties of the hotel chain and is to be implemented in all hotels with a Voyager GDS connection by next year. By ensuring real-time availability across all booking channels, Lindner Hotels & Resorts once again proves to be an innovator in the area of system integration.
About Serenata IntraWare | Munich-based Serenata IntraWare AG has established itself as a leading provider for central IT solutions in the hotel industry. With the aim to transform data into knowledge, Serenata integrates its products with existing PMS systems seamlessly. The core element is the management information system for hotel chains, Serenata NetHotel. By means of a central data warehouse and the use of Internet technology, data is centrally analyzed, and the foundation for new markets is created. With NetHotel, Serenata offers a Customer Relationship Management (CRM) solution, which enables hotel chains to develop a customer-centric business strategy. Through strategic cooperation with prominent IT partners, Serenata increases its competence as the main contact for central user-solutions from a sole provider. For more information, please visit
www.serenata.com.
About Lindner Hotels & Resorts | Lindner Hotels & Resorts owns 20 four and five-star properties in Germany, Switzerland, and the Balearic islands. According to the motto “Lindner Hotels. Not just better. But different” each hotel presents its own style, which is reflected in the range of services and offers; for example, the first stadium hotel in Europe, the BayArena in Leverkusen, the only on-course hotel on the Royal golf course of Mallorca, or the only five-star wellness resort in Rhineland-Palatinate with a 5.200 square meter spa in the city of Speyer. For more information on Lindner Hotels & Resorts please visit
www.lindner.de.
ITB Berlin 200911 - 15 March 2009
Visit us at booth 8.1 - 127
Serenata IntraWare AG has established itself as a leading provider of integrated and central software solutions for the international hotel industry. Serenata offers a centralized solution for Customer Relationship Management (CRM) and for enterprise-wide reporting.
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