Situated in attractive, tree-lined Putney, moments from the River Thames, the Best Western Lodge Hotel provides an ideal base in south west London for business and pleasure. Recently refurbished, the hotel offers 60 elegantly appointed en-suite bedrooms, the stylish Bar 52 and lounge and modern conference facilities.

Following a review of a number of established systems in the marketplace, Protel was identified as the most appropriate to the hotel’s evolving needs and went live in March 2008. “As we embraced the culture of rate control and revenue management to drive yield, we realised that we needed a PMS with the tools to support this strategy”, stated Ben Hirschfeld, Proprietor. “Protel was recommended to us by respected revenue management professionals and we have been impressed by both the product and the customer service philosophy of Xn Hotels.”