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1 July 2008

As Hotels Squeeze Cleaning Staff, Guests Get Caught In The Middle | sfgate.com

While Wilma Smith was vacationing with her grandchildren in Orlando, she returned from one of the theme parks one afternoon to find the door to her room at the Days Inn propped wide open. "We had cameras and laptops in there," says Smith, a retiree who lives in Darby, Mont. "The maid had been there. Nothing was taken, but we were a little put out by it." Hotel guests today are facing off against increasingly zealous and indifferent housekeeping staff. Sometimes maids don't even wait until you've left the room before they start cleaning.

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