On the same evening, prior to the networking event at 5.30pm, HSMAI invites members of all hospitality and travel associations in Singapore to attend the “Connecting with Customers” seminar, which will address how customer expectations have dramatically changed over the years.
The facilitator is Scott Friedman, the author of “Using Humor for a Change”, and “Punchlines, Pitfalls and Powerful Programs”. Scott is an engaging, relevant Motivational Humorist on employee and customer engagement. In Scott’s 24 year speaking career, he has spoken to over 2000 groups in over 20 countries. Clients include Singapore Airlines, Malaysian Airlines, Grand Hyatt Singapore, Grand Hyatt Mumbai, Royal Plaza on Scotts and many more.
The Registration fee of $50 for members and $65 for non members includes the seminar and the networking cocktails. HSMAI is extending their member's rates to HFTP|TMS|ACTE|CMAS members. HSMAI|HFTP|TMS|ACTE|CMAS members who register and bring guests will be entitled to register their guests at the member's rate.
Members of the partner association may attend the networking session only free of charge if they pre-register. Walk In guests and Non Members will be charged $30 cash at the door.
The prizes awarded at the networking event are AMAZING. The “Top prize” of a 5D4N stay at the Kandaburi Resort & Spa in Koh Samui goes to the winner of the Best Smile Contest! Other prizes for great smiles are:
- 2D/3N stay in a luxury pool villa at the 5* Absolute Chandara Resort & Spa Phuket with daily breakfast and a one hour massage or treatment of the winner's choice.
- 2D/3N stay in the spectacular Absolute Bangla Suites Patong, Phuket with daily breakfast and a private dinner for two personally prepared for the winner by Chef Stephan Bouwman and served on the private heli-deck.
- 2D/3N stay at Oakwood Residence Thonglor Bangkok
- One poolside BBQ buffet dinner for two persons at the Grand Hyatt Singapore
- One Signature Orchid Massage spa voucher at the Damai Spa, Grand Hyatt Singapore
- Hotel dining vouchers and more!
- Gayana Eco Resort Kota Kinabalu (3D/2N)
- Dream Bangkok (2D/1N)
- La Flora Resort Phuket (3D/2N)
- Weekend package at Hotel Mulia Senayan, Jakarta
- The Fullerton Hotel Singapore (Dinner Voucher for 2)
Visit http://www.hsmaiasia.org for details or email hsmai@verve.com.sg to register.
