Swissôtel Hotels & Resorts Provides Customers With Mobile For On-The-Go Service

Guests can now book and manage reservations worldwide for any Swissôtel Hotel via mobile phones as the company’s mobile Web site was launched today. The Swissôtel mobile site is automatically redirected on any Web-enabled mobile device from Swissôtel’s homepage, www.swissotel.com.

Swissôtel’s mobile site features the following and more capabilities, available to all guests:

• Find and book a hotel by location
• View and book Swissôtel promotions
• View or cancel a reservation
• Contact directory
• English and German support

“We are very excited to introduce our guests to the mobile version of our website. Increased accessibility will allow us to reach a broader client base and will grant our guests the convenience of accessing the website anywhere, both at home and on the road, which has become essential in today's increasingly mobile lifestyle" said Barbara Pezzi, Director of Webmarketing & Ecommerce.

The Swissôtel mobile site is powered by Usablenet, a mobile partner for leading brands including American Airlines, Amtrak, Sears, Nissan and Pfizer. Usablenet’s fully managed service leverages the features and functionality of a company’s existing Web site and extends it to all mobile devices worldwide in less than six weeks, requiring no client IT or Web design resources.

“Swissôtel is a strong luxury brand that turned to mobile as a way to extend their exceptional customer service efforts,” said Nick Taylor, President of Usablenet. “Usablenet lets brands like Swissôtel easily create fully functional mobile sites that finally enable their customers to stay connected anytime, anywhere from their mobile device.”

Swissotel Hotels and Resorts ( http://www.swissotel.com) is an award winning and distinctive group of deluxe hotels, combining renowned Swiss hospitality with contemporary design, personalised service, charm and efficiency. Located in popular gateway destinations and city centres, the hotels provide convenient access to business and shopping districts. The group's Swiss heritage ensures organisational competence, attention to detail, safety and a superlative guest experience. The international hotel chain is owned by Fairmont Raffles Hotels International, a leading global hotel company with 98 hotels and resorts worldwide under the Raffles, Fairmont and Swissôtel brands. The company also manages Fairmont and Raffles branded Residences, Estates and luxury private residence club properties. Hotels under development: Makkah/Saudi Arabia (2012), Dresden/Germany (2012), Kiev/Ukraine (2012), New Delhi/India (2013), Bangalore/India (2013), Odessa/Ukraine (2013) and Sochi/Russia (2013).