Waterford Hotel Group Holds Annual Leadership Conference

Hilton Hartford associate Juanita Smith is recognized as the 2009 “Associate of the Year” by Waterford Hotel Group during the company’s Annual Leadership Conference. (L-R) Len Wolman, Chairman & CEO, Waterford Group; Juanita Smith, Room Attendant, Hilton Hartford Hotel; Jeff Roike, General Manager, Hilton Hartford Hotel; and Rob Winchester, President, Waterford Hotel Group.

Waterford Hotel Group recently held their Annual Leadership Conference at the Mystic Marriott Hotel & Spa in Groton, CT. More than 65 managers representing 25 properties managed by Waterford Hotel Group and the company’s corporate office attended the meeting to share ideas and set goals and strategies for 2010. The conference included informative breakout strategy sessions, a keynote address given by author and Fresh Revenues Founder Don Farrell, and an Awards Ceremony where Waterford Hotel Group recognized its top performing teams and individuals. Receives

During the awards ceremony, Waterford’s recognitions included Juanita Smith, a room attendant at the Hilton Hartford hotel who was chosen from a pool or nearly 1800 associates as Associate of the Year, and the 78-room Residence Inn by Marriott in Danbury, CT recognized as Hotel Team of the Year. Additional awards were announced in the following categories: General Manager of the Year, Director of Sales of the Year, Department Head of the Year, “Whatever it Takes”, Most Improved RevPAR, Charitable Excellence, as well as various department performance awards. Please see below for a full listing of award recipients.

2009 Top Performance Award Winners

Associate of the Year
Juanita Smith
Hilton Hartford – Hartford, CT

Team of the Year
Residence Inn by Marriott – Danbury, CT

General Manager of the Year
Anthony Covino
SpringHill Suites by Marriott – Waterford, CT

Director of Sales of the Year
Kim Hollfelder
Residence Inn by Marriott – Hartford, CT

Charitable Excellence
Marriott Hartford Downtown – Hartford, CT

‘Whatever it Takes’
Courtyard by Marriott – Stuart, FL

Manager of the Year
Bill Foley, Executive Chef
Marriott Hartford Downtown – Hartford, CT

Food and Beverage Team of the Year
Connecticut Convention Center – Hartford, CT

Front Office Team of the Year
Residence Inn by Marriott – Southington, CT

Housekeeping Team of the Year
Courtyard by Marriott – Stuart, FL

Maintenance Team of the Year
Residence Inn by Marriott – Danbury, CT

Chairman’s Award
Mystic Marriott Hotel & Spa – Groton, CT

2009 Core Value Awards

WOW the Customer
Sheraton Bradley Hotel – Windsor Locks, CT
Residence Inn by Marriott – Southington, CT

Continuously Improve
Residence Inn by Marriott – Mystic, CT
Holiday Inn Express – Southington, CT

Be a Passionate and Committed Team
Trenton Marriott Downtown – Trenton, NJ
Radisson Hotel – Bloomfield Hills, MI

Sustain and Share Bottom Line Success
Homewood Suites by Hilton – Ithaca, NY
Courtyard by Marriott – Concord, NH