Flagship Paris Novotel Enriches Guest Experience With New In-Room Portal

Situated a stone's throw from the Eiffel Tower and with its extensive conference facilities, attracting both business and leisure guests, the hotel will be able to more effectively communicate with its guests, and deliver a superb and highly intuitive experience. The portal will offer a wealth of HD-quality content, entertainment options and hotel information that is fully customised to reflect the hotel branding.

Sensiq will also be used as a tool to promote the hotel's facilities and services with the aim of generating additional guest revenue opportunities. These include its gourmet Japanese restaurant, Benkay; leisure facilities; and gift boutique.

The portal incorporates user-friendly navigation to give guests access to the content they want as quickly as possible. It also provides multiple language options including Japanese. The latter appealed particularly to the team at Hotel Novotel Paris Tour Eiffel, as the hotel attracts many Japanese guests thanks to its previous ownership and high standards.

Rodolphe Leroux, directeur de programmes adjoint investissements Novotel France, says: "The hotel caters for a wide range of guests -- from business travellers to families, of all nationalities -- and it's vital that we can offer these different audiences the sort of guest experience they are looking for."

"The ability to deliver this standard of guest experience in all of our rooms by integrating Quadriga's Sensiq into our existing single Cat 5 network infrastructure also made it a very cost-effective and efficient solution for us."

Marc Budie, technology director at Quadriga, adds: "The starting point for the Hotel Novotel Paris Tour Eiffel was an urgent need to replace old analogue television screens in the room. Sensiq will help the hotel turn a significant capital investment into a communication medium, an information portal, an entertainment centre and a new revenue opportunity. We feel sure that Sensiq will cater to the varying expectations of the hotel's global business and leisure guests, and deliver real business value to this flagship Novotel hotel in Paris."

The installation will commence during the summer.

About Quadriga

Quadriga works with the hospitality industry, from luxury to budget properties, delivering a growing portfolio of products and content that provide hotel guests with information, entertainment and connectivity, (WiFi and wired) across the property. With the network at the centre of these solutions, Quadriga's expertise and knowledge in digital IP systems, developed over the last 10 years, supports the hospitality industry with a comprehensive range of network services. This includes network optimisation and integration alongside design, build and delivery capabilities.

As the hospitality business expands globally, Quadriga has commenced an aggressive global growth strategy and is now able to offer solutions to its customers in Europe, The Americas, the Middle East, India and key parts of Africa. This is being achieved through a combination of Quadriga's own operations and a distribution model into selected countries and territories.

In a rapidly changing technology environment, which drives higher guest expectations and more commercial demands for added value and operational efficiencies, Quadriga is working towards a new future. With the ambition to be the global single business partner for its customers, Quadriga sees their network at the very centre and as technologies converge will work with them to manage the evolution of their network and provide unequalled guest information, entertainment and connectivity services for their guests.

For more details on the company visit: www.quadriga.com or contact Berkeley PR on quadriga@berkeleypr.co.uk or +44 (0)118 909 0909