Hotel Industry Seeks Ways To Make Up Lost Revenue | NJ.com

The nation’s hotel industry, already struggling to pull out of its worst slump in decades, is now suffering from another loss in revenue because of the booming popularity of cell phones and laptop computers. In the past, hotel operators could expect to collect extra money by charging guests for in-room phone calls and on-demand movies. Share But today most guests check into a hotel packing cell phones and laptop computers that are linked to the Internet and loaded with movies, games and music.