IH&RA Annual Congress 2005 | Meeting Human Resources Challenges in the Hospitality Industry

Scene-setting presentation by Prof Kaye Chon, Chair Professor & Head, School of HTM, Hong Kong Polytechnic University. Lack of trained people is the major problem facing the industry internationally – in Asia and in the various world regions generally. What is the current and forecast scope of the skills shortage around the world? How can organisations like IH&RA help promote international worker mobility? How do the international brands respond to the challenge of human resource management in rapidly developing markets? How are Chinese companies responding to this challenge?