Send to a FriendPrint this Article

Post News
30 September 2009

ICE In-room Solution Offers Meeting Planners Endless Options

ICE In-room Solution Offers Meeting Planners Endless Options

Hoteliers now have a competitive advantage in the meetings industry through the guest service, communication and tracking options available in Intelity's Interactive Customer Experience™ (ICE). ICE offers cutting-edge meeting capabilities making it easier than ever for planners to keep in-touch with attendees, provide real-time event updates and track group trends. Endless options await planners as they personalize e-mails and create virtual narrators for their attendees while receiving a notification when each message is read. They can send schedules of daily events and maps to meeting rooms while offering direct marketing messages through ICE. Meeting planners also have access to the back end monitoring information that details specific actions, such as what guests are enjoying on and off property, for use in future event planning.

"The meeting planning capabilities available through ICE are truly revolutionary for professionals eager to do away with the unsuccessful old methods of communicating with guests." says David Adelson, CEO and founder of Intelity. " The system works with meeting planners, not against them. Hotels that feature ICE have an advantage in competing with a State of the Art technology that is relevant to today's Meeting Planner. "

The extensive capabilities of Intelity's ICE have already proven to be a great triumph at the historic Eliot Hotel in Boston. The renowned hotel has now seen a dramatic lift in revenues and expense reductions with an average of 85 percent of guests using ICE in the short span of two months. The quick turn-around success of the solution has aided the hotel in all facets of operations, from in-room dining to restaurant reservations.

To assist each guest in maximizing their visit, ICE features real-time updates for room service menus, resort amenities and area attractions. Beyond the in-room compendium components, ICE schedules activities, including spa treatments and dinner reservations, arranges services, such as room service and valet, and allows users to customize their language preference so all guests benefit from this solution, no matter what country they call home.

For a live demo and more information on Intelity's ICE, visit www.intelityice.com. Interested hoteliers and timeshare managers can call toll free 1-888-REV PAR 1 to speak with an ICE hospitality expert for more information.

Intelity, headquartered in Orlando, Fla., is a hospitality software solution company focused on the self-service marketplace. Currently, Intelity is distributing ICE and its corresponding ICE Control System, "ICS", backbone system to hotel and resort partners. Intelity designs its software/hardware products with a focus on guest service, quality feedback and direct consumer marketing.

TAGS
room service menus, state of the art technology, david adelson, meeting planners, resort amenities, group trends, renowned hotel, hotel in boston, eliot hotel, expense reductions, spa treatments, track group, endless options, interactive customer, meetings industry, fut

CONTACT
Danielle Storm
Phone: 850-668-2222
Email: dstorm@zimmerman.com

ORGANIZATION
Hospitality NetIntelity
www.intelitycorp.com
5401 S. Kirkman Rd., Suite 740
USA - Orlando, FL 32819
Tollfree: 1-888-RevPar-1
Phone: 850-668-2222
Email: ice@intelitycorp.com

RECENT NEWS
All Articles from Intelity

Post News




Do not follow this link
Copyright© 1995-2011 Hospitality Net™ All rights reserved.
Trademarks and product names are the property of their respective owners.
Privacy Statement - Terms & Conditions - Advertising Information
TOP of page