The Houstonian Hotel, Club & Spa Selects Daylight Software's Internet-Integrated enterprise™ Sales and Catering System
Four star, four diamond Houstonian Hotel switches to Daylight's enterprise™ sales and catering system- -"Looking at the future of sales and catering in the hotel industry"—Mike Whitson, Houstonian Hotel-
DOVER, NH November 30, 1999--Daylight Software Inc, Dover, NH and The Houstonian Hotel, Club & Spa, Houston, TX announced, today, that the Houstonian has selected Daylight Software, Inc. to provide Daylight enterprise, its enterprise-wide, customer relations management system, to automate the hotel's sales and catering operations. The Houstonian Hotel is Houston's only four star, four diamond, preferred hotel with 286 guest rooms and 30,000 sq.
"When I saw what Daylight Software offers, I knew I was looking at the future of sales and catering in the hotel industry!" said Mike Whitson, The Houstonian Hotel's director of marketing. The Houstonian's decision to replace its current Legacy System with Daylight Software's next-generation technology, came after a lengthy and exhaustive examination of their needs and an analysis of available technology.
"Eighteen months ago, we were looking to upgrade to Delphi's windows-based product," Whitson said. "We asked around to gather opinions from some of the companies we work with including Benchmark Hospitality, the Houston-based conference center management company, who told us that Daylight Software was coming online. When I saw the Daylight Software demo, I was impressed beyond expectations."
Whitson was impressed with the crucial advantages available, exclusively, in Daylight Software. Many of these directly address issues in their day-to-day operations. For instance, they can ask the system to display all bookings with Sunday arrivals over the past year. This is a critical part of their business practice, yet virtually impossible to do with their current installed system.
"Another essential feature is Daylight enterprise's vastly superior networking abilities," said Whitson. "Our salespeople are telecommuters—two days in, three out. Right now, we're limited to using a generic PC communication package to connect, remotely but using it for our specialized needs means our putting up with rebooting the system 10 to12 times a day! With Daylight's enterprise, salespeople can work off-line or dial directly into the system."
According to Bill Duncan, Daylight Software's president and CEO, "Daylight enterprise marks a significant milestone in technology. First-generation sales and catering systems were constrained by shortcomings in the day's technology. Those barriers have long been broken. Now, next-generation Daylight solutions demonstrate a whole new level of flexibility and power."
The Houstonian Hotel, Club & Spa is a four-star, four-diamond property nestled amidst towering pines and majestic oaks in the heart of Houston and centrally located near the city's Galleria and beautiful Memorial Park. Guests can enjoy the hotel's majestic Great Room with its 30-foot hand-carved stone fireplace, or rejuvenate at The Club, a 125,000 square foot health club featuring state-of-the-art facilities and exercise equipment. The property also boasts the exclusive Houstonian Golf Club, a Rees Jones designed golf course that extends over 7300 yards of beautiful rolling green fairways and well-manicured tee boxes and greens.
Founded in 1994 by Bill Duncan, Daylight Software, Inc. is a privately held, independent software developer and marketer of database management and communications applications software for the hotel and hospitality industry. As a recipient of the Microsoft® Retail Application Developer Award, Daylight Software is a recognized leader in developing applications for Microsoft Windows® that automate sales, catering, and marketing functions for the hospitality industry. The built-in flexibility and enterprise-wide data sharing capabilities of Daylight enterprise make it the next generation of hospitality sales and catering automation.