As per the agreement, VIP International's call center agents will assist consumers with their specific lodging choices. Each caller to the 24 hour dedicated voice reservation number, 1-888-4-GLENWOOD (1-888-445-3696), will be lead through a series of questions designed to accurately match individual booking needs. Call center agents are also equipped to answer specific questions on each of the 20 lodging properties, as well as additional Glenwood Springs tourism information.
According to Rita Emmer, VIP International's VP of sales, this new sales direction goes hand-in-hand with VIP's recent move to expand its call center within the company's Calgary-based World Headquarters. "Our location benefits VIP's clients. They can take advantage of the city's rich pool of language resources and our ability to hire agents from Calgary's abundant and well-educated labor force."
Marianne Virgili, executive director for the Glenwood Springs Chamber Resort Association, echoes Emmer's statement adding, "We were very impressed with the people at VIP, from their business development and client productivity people through to the very agents that will answer our customer calls. We're confident that our new partnership will only lead to enhanced customer satisfaction for our visitors calling to book lodging in our ideally situated resort community."
VIP International is also providing the CRA with Internet booking capability through Book-A-Rez™. Developed by the SynXis Corporation, Book-A-Rez™ will allow consumers to book — and confirm — lodging directly from the Glenwood Springs Chamber Resort Association's Web site, www.glenwoodspringscolorado.com, in real-time. The background and logos from the hotel's Web site are used in Book-A-Rez™ so that customers do not realize they are using a third-party booking engine. While other Web sites only allow users to make new reservations, Book-A-Rez™ offers consumers the ability to modify and cancel existing reservations on-line, providing convenience and flexibility for online clients. Book-A-Rez™ also enables a hotel to build corporate business through the ability to securely publish negotiated rates for corporate consumers.
Glenwood Springs' scenic Rocky Mountain location and famous Hot Springs and Yampah Vapor Caves have made the area a vacation destination for more than a century. The Glenwood Springs Chamber Resort Association recently announced that Glenwood Springs was ranked number one in the Travel Channel's popular television show, "World's Best." In the March 6th episode titled, "America's Hottest Places to Cool Off," Glenwood Springs edged out other destinations such as Santa Cruz California; Martha's Vineyard, Massachusetts; and Bay of Dreams Water Park in Wisconsin Dells.
To book lodging in Glenwood Springs, Colorado call 1-888-4-GLENWOOD, or visit their Web site at www.glenwoodspringscolorado.com.
About VIP International
VIP International, a wholly owned subsidiary of HARS Systems, Inc., has a 20-plus year history of providing thousands of hotels and car rental companies with direct access to over 600,000 travel agents and travel planners, and millions of Internet users, around the globe. Using their personal computers at home and work, or public computers at cyber-café's and libraries, consumers can find VIP International's member hotels via VIP's proprietary web site, CarsAndHotels.com, and through every viable Internet travel web site, such as Expedia™, Travelocity™, Priceline™ and WorldRes.com™. VIP International currently supports thousands of hotels and car rental locations worldwide with expert knowledge of the GDS; strategic marketing advice and support; cost-effective access to reservation technology; and a 24-hour seven-day-a-week professionally staffed call center, located in VIP International's World Headquarters in Calgary, Alberta, Canada. VIP has business development and support offices in Colorado, Ontario, the United Kingdom, and Argentina. HARS Systems, Inc. is publicly traded on the Canadian Venture Exchange under the symbol HSS.
For more information on VIP International and its services, please call (403) 269-3566, e-mail info@vipintcorp.com, or visit our web site www.vipintcorp.com. To book a VIP member hotel or rental car, go to www.carsandhotels.com.
About SynXis Corporation
SynXis Corporation is an application service provider delivering proven reservation management and distribution systems to the hospitality industry worldwide. Through a suite of Internet-based applications, SynXis empowers hotel operators with the ability to consolidate and control hotel inventory from all sources. It also provides money-saving direct access to the major GDSs and helps build hotel revenue by enabling consumers to conveniently book hotel reservations online through the hotel's Website. The SynXis reservation system is being used by more than 400 hotels, resorts and casinos worldwide including MGM MIRAGE, MeriStar Hotels & Resorts, Harrah's, and La Jolla Beach and Tennis Club. In addition to its corporate offices in McLean, VA, SynXis has offices in Denver, CO; Amsterdam, The Netherlands; and Dublin, Ireland. For more information on SynXis and its products, please call 703-448-2530, email info@synxis.com, or visit the SynXis website at www.synxisagent.com.
