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Hyatt International Hotels and TIV Operations Group Announce Innovative Telecom Improvement Solution
Will increase telecom profits through TIV's telecom yield management system
6 May 2002

TIV

Dallas, Texas & Chicago, IL - TIV Operations Group, Inc. and Hyatt International Hotels & Resorts today announced a joint accord to offer TIV CompuCall™ Telephone Revenue Yield Management system to each of Hyatt International's 82 diverse international properties, in 39 countries, over a 24 month improvement period.

Commenting on the new agreement with Hyatt International, David Larsen, CEO, TIV stated, "Hyatt is recognized as one of the most technologically advanced and superior guest-service operators in the hospitality industry. We are delighted at the prospect of working with Hyatt managers to deliver advanced telecommunications management systems and solutions that meet and surpass the unique requirements of their guests".

Hyatt's interest in TIV CompuCall™ for each of their international hotels is its ability to overcome the growing conflict between beneficial telecommunications services for guests, and preventing the loss of guest loyalty to any perceived overcharging. TIV CompuCall™ addresses the dilemma of diminishing telephone revenues in hotels and is uniquely designed to price the right call, for the right guest, at the right time to capture all appropriate telephone revenues.

Since 1987 Dallas based TIV has evolved as the leader in telecom revenue generation and management worldwide. TIV has developed a system, a strategy, and a proven methodology for more than 850 hotels, utilizing their TIV CompuCall™ Telephone Revenue Yield Management system. TIV is found in all major hotel properties on 6 continents and in over 80 countries. TIV is located on the Internet at www.tiv.com.

There are 204 Hyatt Hotels and Resorts around the world. Hyatt International Corporation, through its subsidiaries, operates 60 hotels and 22 resorts in 39 countries, with an additional 17 hotels under development. Hyatt Hotels Corporation, a separate company, and its affiliates, operate, lease, and franchise 122 hotels and resorts in the United States, Canada, and the Caribbean. Reservations or information for any Hyatt Hotel worldwide can be obtained by calling toll-free in the United States and Canada, 1-800-233-1234, your local Hyatt Hotel or Worldwide Sales Office, or your travel planner. Hyatt is accessible on the Internet at www.hyatt.com.

CONTACT
Thomas Mello
Phone: 972.624.7000
Email: tmello@tiv.com

ORGANIZATION
Hospitality NetTIV Operations Group, Inc.
www.tiv.com
5300 Town & Country Blvd Ste 300
USA - Frisco, TX 75034
Phone: +1 972 624-7000 ext. 214
Fax: +1 972 624-1028
Email: ghadley@tiv.com




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