The Cornell Center For Hospitality Research releases New Report: The Safety and Security of U.S. Hotels: A Post-September 11 Report by Cathy A. Enz, Ph.D., and Masako S. Taylor, MMH
Among the many outcomes of the terrible events of September 11, 2001, is a renewed interest in the safety and security of hotels. This has always been an important issue, but it has become a top-of the- mind matter for hotel guests and managers alike. For one thing, experts have warned that hotels themselves may become targets of terrorism.1 In response to those concerns, some hotel operators have created new security procedures, such as...
By Cathy Enz, Lewis G. Schaeneman, Jr. Professor of Innovation & Dynamic Management Strategy, Cornell
All CHR Reports and Tools are available from the Center's web site, . Thanks to the support of the partners listed below, all CHR Reports and Tools are made available free of charge.
For over 70 years the School of Hotel Administration at Cornell University has served the hospitality industry through its commitment to timely research. In 1992 the Hotel School embarked on a new chapter of this tradition by creating The Center for Hospitality Research. The Center was designed as a forum in which scholars and industry professionals can work together in pursuit of common research goals.