Among the many outcomes of the terrible events of September 11, 2001, is a renewed interest in the safety and security of hotels. This has always been an important issue, but it has become a top-of the- mind matter for hotel guests and managers alike. For one thing, experts have warned that hotels themselves may become targets of terrorism.1 In response to those concerns, some hotel operators have created new security procedures, such as conducting more detailed background checks on their employees.