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10 March 2003

Supranational Hotels Launches Galileo International's 'Insider Shopper' Technology

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Parsippany, NJ, Supranational Hotels is proud to announce that it has implemented "next generation seamless" technology with WizCom International and Galileo's Inside Shopper. The technology was implemented during the first week of March. Essentially, Inside Shopper offers buyers the opportunity to better qualify their availability request (i.e by rate code) and receive real-time rate and room/property information, dynamically extracted from the hotel's own Central Reservations System (CRS). From the multi-property shopping display, the agent is now able to view all available hotels (shown by the A indicator), closed hotels (C indicator) and alternative rates on offer (O indicator). This eliminates past problems of data inconsistency where information from intermediary databases was not synchronised with that of the hotel CRS.

"We are proud and excited to have Supranational Hotels, one of our largest and most important customers, as WizCom's launch partner for this exciting technology," said Mike McCormick, Senior Vice President of Cendant Travel Distribution Services' Hospitality and Leisure Services and President of WizCom International. "Inside Shopper enables our hospitality customers to improve their product offerings to their corporate and leisure customers. Hoteliers have the ability to dynamically return rates and availability live from their central reservations system that can be uniquely tailored to the requestor. This means that specific rates and availability status can be targeted to either a specific travel agency partner, corporation or traveler, greatly improving the value of our offerings."

Managing Director of Supranational Hotels, Niels Pedersen added: "Inside Shopper enables us to better target our offerings and ensure there are never any errors in what we return. Our customers will enjoy the highest possible degree of accuracy and thoroughness in rate quotes returned to buyers of our products. We are very excited to offer this enhanced service and expect our Galileo business to grow by +10% as a result."

In conclusion, "Dynamically extracted data is the purest form of rate and availability return," said Jeff Horch, Vice President, Cendant Hospitality Distribution. "Inside Shopper converts GDS displays into more of a selling function rather than an order-taking function. Client specific information such as corporate account and frequent guest identification numbers can be entered in the request. The hotelier can then return specifically negotiated rates, up-sell offerings, alternate hotel recommendations and even fulfil special availability status obligations based on a commitment to the corporate or individual customer."

Supranational Hotels Ltd - Supranational Hotels, headquartered in London, is one of the world's largest representation companies, supplying reservations, sales, marketing and technology solutions to the hotel industry. Our properties, serving both business and leisure guests, can be found in over 500 destinations worldwide.

More information about Supranational Hotels is available at: www.snrhotels.com or by contacting us on supranational@supranational.co.uk.

Cendant - Cendant Travel Distribution Services' Hospitality and Leisure Services Group is the central point of service for hotels, tour operators, cruise lines, GDS and rental car companies; providing value-driven portfolio of hospitality brands to give hoteliers full-service, turn-key distribution and service solutions.

Galileo International Ltd - Galileo International, a subsidiary of Cendant Corporation, is a global technology leader. Our core business is connecting travel buyers and sellers through our computerized reservation systems (CRS), leading-edge products and innovative Internet-based solutions. Galileo is a value-added distributor of travel inventory dedicated to supporting travel suppliers, travel agency and corporate customers and, through them, expanding traveler choice.

CONTACT

Meghan Flanagan
Phone: 973.376.9300
Email: mflanagan@keatingpr.com

ORGANIZATION

Hospitality NetWyndham Hotel Group
http://www.wyndhamworldwide.com/
1 Sylvan Way
USA - Parsippany, NJ 07054

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