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2 April 2003

Wyboston Lakes Orders Visual One

Visual One Systems are pleased to announce the signing of a contract with Wyboston Lakes Training and Conference Centre for the supply of the Visual One System, which includes the Hotel Management, Sales and Catering and Point of Sale.

Wyboston Lakes Training and Conference Centre was conceived, designed and built as a centre specifically to provide meeting / conference facilities for all types of meetings, conferences and training needs, it has been operating for over 10 years.

These Conference and Training Facilities are located adjacent the A1, near the town of St Neots, convenient for London and Birmingham with good road, rail and air links from all over the UK. They offer a distraction free environment and have available over 60,000 sq.ft. of meeting & training space plus 400 bedrooms.

Wyboston Group Managing Director, Nigel Hollis commented " With the economy faltering and competition becoming ever more fearsome, we firmly believe that our unstinting focus on providing our customers with the best service and products at value for money prices is vital to our continued success. Major re-investment into our products and achieving industry recognition for our customer service levels are important indicators to our customers that we are always prepared to try harder to win and retain their valuable custom."

Wyboston I.T. Manager Craig Warner added "The Visual One System offers full integration between the Hotel, Conference and Point of Sale, which is vital for our business. In addition, the product and company has a strong focus on Customer service which is key to our success".

To re-enforce this pledge to excellence in customer service, Wyboston have recently been awarded the prestigious Hospitality Assured accreditation for the fourth consecutive year. To gain this accreditation, a venue must achieve a minimum overall score of 65%. For the second year running Wyboston Lakes have achieved a score in excess of 80% , which places them firmly in the top 10 percent of venues in the country! And provides them with membership to the elite Hospitality Assured Meetings "Best Practice Group" of the Meetings Industry Association

Mike Gadbury, Managing Director of Visual One Europe said, "The Wyboston focus on customer service, mirrors my own philosophies and I am looking forward to setting new industry standards for systems in partnership with them".

About Visual One - Since 1977, Visual One Systems has provided software systems to the hospitality industry. Their Windows-based products, using a Microsoft SQL database, include property management, sales & catering, restaurant point-of-sale, back-office accounting, and golf course management. The company has 1500 sites world-wide and has many well known customers including Sandals, Club Resorts, Pinehurst, The Royal Westmoreland, and the Marriott IOI Palace Malaysia. The US Headquarters are based in Washington and the UK Headquarters are based in Leatherhead, Surrey.

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