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17 June 2003

Concorde Hotels Group selects City.Optims Multi-Property ASP Revenue Management System

Optims S.A. (Evry, France), the European leader in information technology solutions dedicated to the optimisation of management methods and revenues in Hospitality, Catering and Tourism, has been selected by Concorde Hotels to implement Optims' multi-hotel Revenue Management Solution: City.Optims, which will be run via the internet in ASP mode. Signed in May 2003, 6 Concorde Hotel properties will be installed by the end of 2003, with implementation in other Concorde properties planned over the next 2 years.

"When we started looking for a centralised Revenue Management solution, 3 elements were key in our selection process," explains Olivier Derycke, Revenue Management Director for Concorde Hotels Group. He continues, " Firstly, we were looking for a reliable solution, that had already proven its ability on the RMS market. Secondly, we wanted a single database centralised system, delivered using ASP technology and Optims was thy only company that could offer this. And finally, we also wanted a financially solid company that offers the experience and know-how, which we know are essentials to drive the success of such a project. With the ASP City.Optims Solution from Optims, all our selection and decision criteria were fully achieved."

"We are delighted that the Concorde Hotels group has selected our Revenue Management Solution City.Optims" says Antoine Medawar, CEO of the Optims Group. He adds, "Our experience in RMS solutions, our technological expertise and our customer satisfaction testimonials, all help to increase Optims reputation in terms of ability and reliability. Optims is a major player on the worldwide Revenue Management market, with more than 600 installations."

City.Optims will be centralised in the Concorde Hotels group head office and delivered from the Optims ASP (Application Service Provider) centre, so any Concorde Hotel connected to City.Optims will be included in the single database. Multiple statistical and analytical tools will also be available in the system. The optimisation routines will be run for single hotels and for groups of hotels forming a cluster. In this case, inter-hotel relationships are considered in order to obtain the best possible revenue. Each reservation will therefore generate the maximum profit according to the chosen hotel as City.Optims will allow the booking agents to control the reservations not only depending on hotel availability but also according to the best margin generation.

A recent study has shown that existing Optims Revenue Management clients have on average, increased their revenue by 7,8%. Concorde Hotels group is the 26th hospitality chain choosing Optims Revenue Management Solutions worldwide.

Optims develops and implements Information Technology solutions dedicated to optimising management methods and revenues. For the past decade, Optims has been serving the Hospitality, Tourism, Catering, Transport and Travel industries with three complementary technologies. They include Property Management Systems (PMS) ; Yield Management Solutions, known as Revenue Management Systems (RMS) and a Central Reservation System (CRS). Optims is now the leading European developer of IT solutions for the Hospitality market. The Company has over 5,500 customers in more than 70 countries. Its Yield Management solutions are installed in more than 600 hotels. Among Optims' prestigious clientele are Accor, Meridien, Châteaux & Hôtels de France, Fram, Thistle, Boscolo, Nouvelles Frontieres, Envergure, Radisson, Savoy Group, Best Western, Protea, Charming Hotels, Dorint, , Oberoi, Eurotunnel. Optims issued its Initial Public Offering (IPO) on the Nouveau Marché in the Paris Stock Exchange in June 2000 (SICOVAM code: 7652).

The Concorde Hotels group count 95 prestigious properties around the world. Some of which are subsidiaries. Each hotel has a personalized atmosphere and hight quality services in other to offer privileged moments in business as well as in leisure.


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