Wyndham's Top Executives and User-Friendly Technology Earn High Honors Top Travel Industry Associations Applaud Wyndham for its Innovation, Creativity and Results

"These awards show yet again that Wyndham's distinct approach to the hospitality industry, listening and responding to the needs of our guests, is continuing to resonate with both consumers and the industry," said Ted Teng, president and chief operating officer of Wyndham International. "It's especially rewarding to see that our company is acknowledged for two categories that go hand-in-hand in driving success in today's business environment - marketing and technology."

HSMAI recognized two of Wyndham's top executives among its annual "hot list" of the "25 Most Extraordinary Sales and Marketing Minds in Hospitality and Travel" - Andrew Jordan, chief marketing officer and executive vice president of sales and marketing, and Michael Wylie, vice president of e-commerce. Both men were chosen by HSMAI's top executives based on Wyndham's results, innovation and strategic thinking.

This distinction is well deserved - together, these two men have been responsible for the creation and implementation of numerous successful programs, including: -- Wyndham ByRequest(R) - Prior to Andrew Jordan joining the company, no guest recognition program existed but that all changed with the introduction of Wyndham ByRequest in March 2000. Not only was the entire program a complete departure from the industry norm, he took it into uncharted territory in 2002 with the elimination of charges for local and long distance telephone calls(a), high-speed Internet, copy and fax at all Wyndham properties for all ByRequest members. -- Strategic Alliances - The strategic marketing alliance between Wyndham and Viva Resorts expanded Wyndham's Caribbean presence in the Mexican and Bahamian markets, and introduced Wyndham to the up-and-coming Dominican Republic market. -- Wyndham.com - The revamped Web site is consistent with the company's philosophy by providing a personalized experience. It also gives users advanced capabilities including an online booking bonus, which allows guests to choose one of up to four extras when they book on the Web site, and the Webmatch Guarantee, Wyndham's promise that its site will have the lowest online rates available on the Internet.

These programs have not only been implemented, but well received: since its inception, Wyndham ByRequest has grown to nearly 1.8 million members, and bookings on wyndham.com increased more than 115 percent in 2003 versus 2002.

In addition to the HSMAI honors, Wyndham's enhanced Web site was ranked the best hotel brand reservation Web site by Market Metrix's Hospitality Index in the fourth quarter of 2003. Based on feedback from 35,000 in-depth consumer interviews, wyndham.com was selected for its reservations volume capability and customer's overall satisfaction with their online booking experience.

This ranking adds to wyndham.com's growing list of accolades, including a tie for the highest-ranked company in the hotel/resort/casino category in The Customer Respect Group's Summer 2003 Online Customer Respect Study of Airline, Travel and Hotel/Resort/Casino firms, and a citation by Forrester Research as an excellent example for their online security policies.

Wyndham International, Inc. offers upscale and luxury hotel and resort accommodations through proprietary lodging brands and a management services division. Based in Dallas, Wyndham International, Inc. owns, leases, manages and franchises hotels and resorts in the United States, Canada, Mexico, the Caribbean and Europe. For more information and the guaranteed lowest rates for Wyndham guest rooms on the Internet, visit www.wyndham.com. For reservations, call 800-WYNDHAM. (a) Free in-room domestic long distance calling is limited to ordinary personal and business requirements. This benefit is not available for purposes of telemarketing, political solicitation, or other improper uses--as determined by Wyndham at its sole discretion. Wyndham reserves the right to suspend or terminate membership on some or all Wyndham ByRequest benefits at any time without notice. Free local and long distance calls, faxes and copies in the 48 contiguous states; does not include charges to Alaska or Hawaii. Not applicable to offshore properties or international calls. Not applicable to groups or conventions. No auto-dial.