IH&RA Annual Congress 2005 | Meeting Human Resources Challenges in the Hospitality Industry

Scene-setting presentation by Prof Kaye Chon, Chair Professor & Head, School of HTM, Hong Kong Polytechnic University. Lack of trained people is the major problem facing the industry internationally – in Asia and in the various world regions generally. What is the current and forecast scope of the skills shortage around the world? How can organisations like IH&RA help promote international worker mobility?

Moderator: Prof Kaye Chon

Panel:

  • Tim Gao - CEO, TEDA Hotels
  • Rajiv Gujral – SVP & COO Taj Hotels & Resorts
  • James Lu - Executive Director, Hong Kong Hotels Association
  • Kevin Michaels - CEO & President, International Service Alliance
  • Elizabeth O’Neill - VP Worker Mobility Programme, Council on International Educational Exchange CIEE
  • Judy Siguaw, Dean, Cornell-Nanyang Institute of Hospitality Management


From left to right: Rajiv Gujral, Taj Hotels & Resorts - Kevin Michaels, International Service Alliance - Elizabeth O'Neill, Council on International Educational Exchange - Judy Siguaw, Cornell-Nanyang Institute of Hospitality Management

Kaye Chon, Chair Professor & Head, School of HTM, Hong Kong Polytechnic University


IH&RA – the International Hotel & Restaurant Association – is the only global business organization representing the hospitality industry worldwide. Officially recognized by the United Nations, IH&RA monitors and lobbies all international agencies on behalf of this industry, estimated to comprise 300,000 hotels and 8 million restaurants, employ 60 million people and contribute 950 billion USD annually to the global economy. The IH&RA is run on a not-for-profit basis with a team led by a Chief Executive. It is governed by a General Assembly and a Board of Directors.

Human Resources Human Resources

Founded in 1859 in Koblenz (Germany), the IH&RA is the only business organisation representing the hospitality industry worldwide. Its members are national hotel and restaurant associations throughout the world, and international and national hotel and restaurant chains representing some 50 brands. Officially recognised by the United Nations, IH&RA monitors and lobbies all international agencies on behalf of this industry, estimated to...