"The feature set provided by ChannelRUSH will provide our hotels with a competitive advantage in our internet markets", says Birgit Ehrmann the central marketing service representative of Austria Classic Hotels. After an intense market search which included evaluating many solutions from the top companies in channel management they have solidified their choice of ChannelRUSH as the best performing solution for their member hotels.

Austria Classic Hotels wanted a solution for their member hotels that provided seamless connectivity to third-party channels, GDS systems, and GDS powered portals. ChannelRUSH fits their requirements very well as their stable, user-friendly browser-based interface allows properties to control changes to rates and availability in minutes. Austria Classic also enjoys the local support, having the software available in German, and the live online chat to help answer questions when they arise.

GDS is losing ground in terms of bookings overall against the huge amount of third-party channels. It is very important for a boutique group such as Austria Classic Hotels to be in contract directly with as many third-party sites as possible in addition to sending updates via a GDS. Gerd Weingrill, Director of Business Development in Austria is very happy to have Austria Classic hotels as a top client. "We assure highest customer service in a more and more complex selling environment", Gerd notes. "Our service is also to help hotels to find strategies for their internet presence."