Hospitality Net

Markham, ON | NORTHWIND-Maestro PMS, provider of Maestro Enterprise Property Management hotel software and reservation solutions for hospitality, announced that it successfully implemented the industry’s first online Condo and Timeshare Owner Management system as part of its Web Connection package of online modules to drive greater revenue & productivity for users. The new online Condo and Timeshare Owner Management + Web module is fully operational at the 257-unit Prince Resort at Cherry Grove Pier in North Myrtle Beach, North Carolina and at the 360-unit Jay Peak resort in North Troy, Vermont.

“Our resort installed Maestro’s Online Condo and Timeshare Ownership + Web system because it provides owners with the convenience of remote Web access that has never been possible before from any vendor,” said Ed Prince, owner of Prince Resort at Cherry Grove Pier. “Today’s condo and timeshare owners want to monitor and manage their units online, and Maestro delivered what our owners are requesting.” Prince noted that his clients want to track their unit’s activity via the Internet to check availability to plan vacations when their unit is free so they are not losing revenue by occupying it in a high demand period. “With full online access to their unit’s availability, owners do not have to wait to call our offices to get unit information. It is solid technology that improves service.”

Maestro is only vendor with online condo-timeshare ownership management
The 360-unit Jay Peak Resort also recently installed Maestro’s Online Condo and Timeshare Management + Web system. “We installed Maestro’s Web-enabled Condo and Timeshare system because our owners have requested online access to their unit’s availability for a long time, and only NORTHWIND provides it,” said Buffy Ardine, reservation manager for Jay Peak Resort. “Our owners value the ability to check their current and historical unit information online. The system is exactly what Jay Peak Resort wanted.”

Online owner management – essential for business
“The condo - timeshare ownership trend is growing in many markets,” said Warren Dehan, NORTHWIND-Maestro PMS’ president of North American Operations. “Providing owners with Internet access to their units is essential for operators who want to attract more business. NORTHWIND is leading the industry with its ‘Web Connection’ technology and we are delighted with the two newest installations of Condo and Timeshare Owner Management + Web.” NORTHWIND developed the industry’s first comprehensive online Condo Owner Management system by teaming with large ownership property operators and delivering the revenue enhancing functionality they asked for.

The new Maestro Condo and Timeshare Owner Management + Web solution enables owners to use the Internet any time to

Maestro Property Management Suite
The Maestro Suite is comprised of over 20 integrated modules including Front Office (PMS), Accounts Receivable, Analytics and Business Intelligence Tools, Sales and Catering, Multi-Property Management, Condo Owner Management with Owner Web Functionality, Timeshare Owner Management with Owner Web Functionality, Spa and Activities Management, Club Membership Management, Yield Management, Golf Course Management, CRM, Central Reservation Office, Corporate Enterprise Management, GDS Two-Way Integration, ResEze Web Booking Engine, Work Order Maintenance, Fine Dining and Retail POS, Table Reservations with Web Booking, Concierge and Guest Experience Management.

About Northwind - Maestro PMS
NORTHWIND, is recognized in the hospitality industry for its "standard setting" Diamond Support Services and state-of-the-art Maestro technology. The company is respected for being a partner that understands how to help you boost productivity and strengthen management control for your hotel, resort, conference center or multi-property group by providing flexible solutions that increase productivity and maximize ROI. With a network of dealers and offices worldwide, NORTHWIND is a leading supplier of software for all types of hospitality operations including hotels, resorts, timeshares, condominiums, retreats, state parks and clubs. Maestro applications are engineered for operators who need to manage their enterprise in a real time environment for the utmost operational control and profitability.

We know how important it is that you provide your guests a consistent level of service and repeat recognition, while maintaining a 360 degree guest view at every point of contact. NORTHWIND is empowering over 6500 users worldwide by delivering the industry's most complete property management solution suite with over 20 robust Maestro applications sharing one single-image database. The Maestro Property Management Suite may be deployed via Windows, UNIX, Linux, Terminal Services, ASP and Web platforms.

To see this and other Property Management System solution technologies offered by NORTHWIND, please visit booth #3038 at the IH/M&RS November 11-13, 2007, Jacob Javitz Center in New York, NY. NORTHWIND-Maestro will also be at the Historic Hotels of America 18th Annual Meeting November 27-29, 2007 in St. Petersburg Beach, FL. Please contact or visit us to request a demo and find out what our service can do for yours!