Hoteliers now have access to the features of ICE Touch at a fraction of the cost. Intelity's Interactive Customer ExperienceÔ (ICE) is now available in a software-only package know as ICE Connect. The new Connect version makes it possible for more properties to feature the customer service and back-end monitoring of ICE through current in-room workstations and personal laptops of guests. The same capabilities available on ICE Touch are also available on ICE Connect.

Previously, computer homepages did not generate additional revenue for the property or increase functionality for the hotel guest. Now, ICE Connect allows hotels to engage customers and enhance revenue at a time when hoteliers need it most.
"ICE Connect gives eager hoteliers the opportunity to update their technology on a subscription basis, allowing them to see immediate results without costing a fortune," says David Adelson, CEO and founder of Intelity. "The system provides properties with a competitive advantage by improving customer service and maximizing the efficiency of the staff, which is essential with the current state of the economy."

The extensive capabilities of Intelity's ICE have already proven to be a great triumph at the historic Eliot Hotel in Boston. The renowned hotel has now seen a dramatic lift in revenues and expense reductions with an average of 85 percent of guests using ICE in the short span of four months. The quick turn-around success of the solution has aided the hotel in all facets of operations, from in-room dining to restaurant reservations.

To assist each guest in maximizing their visit, ICE features real-time updates for room service menus, resort amenities and area attractions. Beyond the in-room compendium components, ICE schedules activities, including spa treatments and dinner reservations, arranges services, such as room service and valet, and allows users to customize their language preference so all guests benefit from this solution, no matter what country they call home.

For a live demo and more information on Intelity's ICE, visit www.intelityice.com. Interested hoteliers and timeshare managers can call toll free 1-888-REV PAR 1 to speak with an ICE hospitality expert for more information.

About Intelity

Intelity, headquartered in Orlando, Florida, is the creator of the world's first and most widely used integrated guest services platform, ICE (Interactive Customer Experience™). With certified integrations to all major hotel back-end management systems (POS, PMS, Ticketing, Spa and Room Controls), Intelity's complete guest service platform is a centralized property-automation system that delivers concierge-level services, guest request tracking and fulfillment, business-intelligence analytics, marketing/messaging capabilities, and a full content management system. Since beginning operations in 2007, the Inc. 5000 company has gained a reputation as a leader in hospitality technology with installations across six continents, including most major brands and many celebrated independent properties. Intelity was recently designated as the "Official Mobile & In Room Technology Provider" for Forbes Travel Guide, as well as the "Best Mobile App in Hospitality" from Travel Weekly's Magellan Awards and the "World's Leading Hotel Brand App" from the World Travel Awards. For more information, please visit www.intelitycorp.com.

Danielle Storm
850-668-2222