Previously, computer homepages did not generate additional revenue for the property or increase functionality for the hotel guest. Now, ICE Connect allows hotels to engage customers and enhance revenue at a time when hoteliers need it most.
"ICE Connect gives eager hoteliers the opportunity to update their technology on a subscription basis, allowing them to see immediate results without costing a fortune," says David Adelson, CEO and founder of Intelity. "The system provides properties with a competitive advantage by improving customer service and maximizing the efficiency of the staff, which is essential with the current state of the economy."
The extensive capabilities of Intelity's ICE have already proven to be a great triumph at the historic Eliot Hotel in Boston. The renowned hotel has now seen a dramatic lift in revenues and expense reductions with an average of 85 percent of guests using ICE in the short span of four months. The quick turn-around success of the solution has aided the hotel in all facets of operations, from in-room dining to restaurant reservations.
To assist each guest in maximizing their visit, ICE features real-time updates for room service menus, resort amenities and area attractions. Beyond the in-room compendium components, ICE schedules activities, including spa treatments and dinner reservations, arranges services, such as room service and valet, and allows users to customize their language preference so all guests benefit from this solution, no matter what country they call home.
For a live demo and more information on Intelity's ICE, visitwww.intelityice.com. Interested hoteliers and timeshare managers can call toll free 1-888-REV PAR 1 to speak with an ICE hospitality expert for more information.
Intelity, headquartered in Orlando, Fla., is a hospitality software solution company focused on the self-service marketplace. Currently, Intelity is distributing ICE and its corresponding ICE Control System, "ICS", backbone system to hotel and resort partners. Intelity designs its software/hardware products with a focus on guest service, quality feedback and direct consumer marketing.
