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 17 January 2010
Guest Satisfaction - December 2009 Chatter Guard Benchmark Report Is Released
PARSIPPANY, NJ - Lodging Interactive, a leading interactive marketing agency servicing the hospitality industry and the publisher of the free Chatter Guard Monthly Benchmark Monitor Report has released its December 2009 report.
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Last month's holiday traveling season showed hotels a great deal of goodwill, a trend that was repeated in the month of December. While some areas (Mid-Scale Full Service, Extended Stay) had a less cheerful outlook, other sectors of the hospitality industry (Mid-Scale Limited Service) found reason to celebrate. On a scale of 1-5, 5 being "fantastic" and 1 being "poor," the average lodger reported a 0.57% rise in Resultant Quality Score (3.66 to 3.68), a 6.86% rise in Dining (3.50 to 3.74), a 1.49% improvement in Facilities ratings (4.04 to 4.10), and a 4.31% rise in Value (4.18 to 4.36). Staff scores stayed precisely the same at 3.84, while Housekeeping saw a 4.96% decline (3.63 to 3.45) and Rooms fell 4.16% (3.61 to 3.46).
To receive the full report, sign up for our newsletter atLodgingInteractive.com.
About Lodging Interactive | Lodging Interactive, headquartered in Parsippany, NJ, is a leading provider of Internet Marketing Services to the hospitality, spa and restaurant industries. The company provides a portfolio of effective hotel internet marketing services to hundreds of hotels, resorts, timeshares, spas and restaurants. Clients include branded hotels from nearly every major brand as well as prestigious, landmark independent hotels. Through its CoMMingle Social Media Marketing Agencyoperating division, the Company offers hospitality focused and fully managed outsourced hotel social media marketing. Lodging Interactive is a proud supporter of the Hotel Sales & Marketing Association International (HSMAI). For more information contact Richard Walsh, Vice President of Business Development at sales@lodginginteractive.comor at 877-291-4411. The company's website is located at www.LodgingInteractive.com. About Lodging Interactive
Lodging Interactive, headquartered in Parsippany, NJ, is an award winning leading provider of Internet Marketing Services to the hospitality, spa and restaurant industries. The company provides a portfolio of effective hotel Internet marketing services to hundreds of hotels, resorts, ownership properties, spas and restaurants. Clients include branded hotels from nearly every major brand as well as prestigious, landmark independent hotels.
Through its CoMMingle Social Media Marketing Agency operating division, the Company offers hospitality focused and fully managed outsourced hotel social media marketing customized solutions.
Lodging Interactive is an award winning interactive marketing agency and has been recognized as a leader by the International Academy of Visual Arts, Interactive Media Awards, Web Marketing Association and Travel Weekly's Magellan Awards.
Lodging Interactive is a proud supporter of the Hotel Sales & Marketing Association International (HSMAI) and a proud member of the Asian American Hotel Owners Assn. (AAHOA). For more information contact Richard Walsh, Vice President of Business Development at sales@lodginginteractive.com or at 877-291-4411. The company's website is located at www.LodgingInteractive.com
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Richard Walsh
Vice President, Business Development
Phone: 877-291-4411
Email: rjwalsh@lodginginteractive.com
 Lodging Interactive
www.lodginginteractive.com
2001 Route 46, Suite 310
USA
- Parsippany, NJ 07054-1315
Phone: 877.291.4411
Fax: 877.833.7375
Email: info@lodginginteractive.com
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