Radisson Edwardian Hotels choose Optii Keeper to enable housekeeping efficiencies
Optii Solutions (Optii) today announced that it had entered into a new agreement with Radisson Edwardian Hotels to implement its Optii Keeper solution in all of the group's 14 company-owned hotels. The implementation, which commenced in January 2012 in its iconic flagship hotel, The May Fair, will enable Radisson Edwardian to deliver both housekeeping efficiencies and superior customer service to its guests.
LONDON – Optii Solutions (Optii) today announced that it had entered into a new agreement with Radisson Edwardian Hotels to implement its Optii Keeper solution in all of the group's 14 company-owned hotels. The implementation, which commenced in January 2012 in its iconic flagship hotel, The May Fair, will enable Radisson Edwardian to deliver both housekeeping efficiencies and superior customer service to its guests.
Radisson Edwardian selected the Optii Keeper housekeeping management solution to improve both cleaning quality and a faster turnaround of clean rooms; efficiencies which underpin the hotel chain's mission of 100% guest satisfaction and a financially healthy model of operation.
Enabled by Optii's patented Occupant-Centric Planning Model and extensive integration into the OPERA Property Management System, Optii Keeper facilitates productivity and quality management efficiencies and tangible savings on payroll.
"The user-friendly Apple iPods will enable us to better measure our housekeeping performance and update our Property Management System in real-time as rooms are serviced and inspected" said Paul Mansi, Chief Operating Officer at Radisson Edwardian Hotels. "In particular, this real-time update of guest and room status on the housekeepers' iPods is extremely beneficial, as they are always servicing the rooms in the most efficient order, ensuring they are ready for our arriving guests."
Brokered by Index Hospitality Systems (Index), the agreement will see "… robust and fully-integrated technology help Radisson Edwardian to not only monitor and manage all of its bedroom servicing with ease, but also to ensure customers receive the best possible service upon their arrival," said Arthur Leliveld, Index Managing Director. "We look forward to working with Radisson Edwardian Hotels as it implements this new technology."
Optii Solutions are hotel housekeeping evangelists, passionate about improving the business of housekeeping in hotels and resorts around the globe. Headquartered in Brisbane, Australia, Optii provides software solutions that are directly geared to deliver productivity improvements, quality increases, training enhancements and an overall more structured and efficient operation. With its Optii Keeper solution, the company supplies large international hotel clients throughout Australia and South-East Asia.
Visit Optii at HITEC, the world's largest hospitality technology show, in Baltimore, 25-28 June 2012, booth #2247. Find out more at
Index Hospitality Systems is a leading European technology company specialising in the hospitality industry. With innovative solutions in Point of Sale, Hand Held Ordering, Housekeeping, Inventory & Labour Management, all designed to seamlessly improve customer service experiences. Index is headquartered in Vught, in The Netherlands with a regional office in the UK. Index is the exclusive agent for the Optii Keeper solution in Europe and the Middle East.
For more information on Index Hospitality Systems, visit
Radisson Edwardian Hotels are a collection of luxury hotels in prime locations in the heart of London, Heathrow, Guildford and Manchester. The Edwardian Era was the age of innovation. Picasso and Matisse transformed the art world. The Wright brothers flew, Rutherford split the atom and Einstein redrew the map of the universe. In our industry, great hotels reached new heights of luxury whilst in technology, art and culture, new perspectives on life were created - and so the modern age began. For so many reasons, that era provided the inspiration for the name Edwardian Hotels. With Radisson® as our partner, Edwardian benefits from worldwide marketing and access to some of the best technology in the industry. This serves both our colleagues and our guests. Radisson in turn is able to offer distinctive, luxury hotels in London and beyond.
For more information on Radisson Edwardian Hotels, visit