Travelodge Hotels Pushes Forward On Technology Strategy
Thame, England & Oklahoma City, OK August 2015 - Travelodge, the UK's largest independent hotel chain, which operates over 500 hotels has partnered with hospitality technology firm, Monscierge based in Oklahoma City, OK, to develop a series of technology platforms to help the customer journey, from planning right through to checking-out and sharing their hotel experience socially.
The first launch is a mobile booking application available for Android and iOS, so guests can easily locate and book rooms directly with Travelodge whilst on the move.
Brand-wide implementations of technology pieces are frequently difficult to put into place, leading Travelodge to partner with the U.S. based Monscierge due to their reputation for designing products that are easy to scale at a global level.
"We selected to work with Monscierge ahead of stiff competition due to their vast experience of building bespoke technology platforms within the hospitality industry. They have worked hard to understand our business and have delivered our mobile app very quickly." – Matthew Young, IT Director at Travelodge.
"The Monscierge team is delighted to be working with Travelodge hotels, as we work towards delivering the digital experience of the future. The Travelodge team is truly passionate about enhancing the guest experience." – Christy Doherty, Monscierge Guest Experience Expert.
About Travelodge:
Founded in 1985, Travelodge is the UK's largest independent hotel chain, operating over 500 hotels and approximately 38,500 rooms across the UK, Ireland and Spain.
Over 17 million people stayed with Travelodge last year, with almost 80% of all reservations made online at www.travelodge.co.uk, which attracts almost one million visits each week.
The company has embarked on a strategy to build a new Travelodge that is Britain's favourite hotel for value. A major part of this is a new contemporary look, including a luxurious bespoke king-size bed called the Travelodge Dreamer, which is being delivered through a £100 million nationwide modernisation programme. To date, 90% of Travelodge hotels incorporate this new modern look, and all 38,000 Travelodge rooms across the UK now feature the Travelodge Dreamer bed.
Monscierge is a global software company specializing in innovative hospitality solutions for properties, owners and brands. Monscierge has built a powerful, scalable platform that powers their expansive product line, Connect, to help enhance communications and relationships between hotel guest and staff through mobile, tablet, large-format touch-screen devices, and the central web-based platform that manages content. With installations in over 60 countries and multilingual capabilities, Monscierge is dedicated to improving guest experiences and hotel staff efficiency throughout all hospitality service tiers.
