Munich, 1 February 2016 - Travelers can now see all reviews about accommodations of the Australian Gold Coast on its destination website, summarized as a well structured overview by TrustYou. The Meta-Review is a detailed summary of all verified reviews across the world. A recently conducted study shows that summarized review content gives travelers the most useful overview of hotels compared to full text reviews.

Australia's Gold Coast attracts millions of holidaymakers from across the world each year. The Gold Coast's accommodation offering is vast; ranging from holiday parks to apartments, holiday houses, hotels and high-end resorts. Gold Coast Tourism recently incorporated TrustYou's Meta-Reviews on VisitGoldCoast.com to provide its users with easy access to accommodation reviews without needing to leave the site.

"Incorporating TrustYou's Meta-reviews on VisitGoldCoast.com made sense for our business. Visitors to the site are able to not only receive information on accommodation options, but also readily able to view ratings and reviews from other users, which we know is key to the decision-making process," said Gold Coast Tourism Chief Executive Officer, Martin Winter.

Benjamin Jost, Co-Founder and CEO of TrustYou adds: "We are happy to welcome the Gold Coast as valuable partner and are excited to deliver our comprehensive review data to improve the customer experience on their website."

About TrustYou

TrustYou is an AI-first, global hospitality platform. Since 2008, hospitality brands from around the world have used TrustYou to transform guest feedback, customer data, and automated interactions into revenue-generating opportunities.

  • Customer Experience Platform (CXP): AI-powered insights for exceptional guest experiences. Improve service quality based on surveys and reviews across the web, respond to all feedback with the help of AI, and market your reputation.
  • Customer Data Platform (CDP): AI-powered customer data management for more direct bookings. Merge and master your customer data to transform insights into effective marketing, personalized journeys, and higher lifetime value.
  • AI Agents: Build your AI agents to boost productivity. Agents are available 24/7 with instant personalized recommendations and answers for frequent direct bookings and lower operational costs.

Learn more at www.trustyou.com.

Katharina Heitmann
Marketing Director
+49 89 54 80 29 25

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