Hotels ranging in size from full-service flagged properties to corporate meeting sites, destination resorts, and single or multi-property hotel companies have chosen NORTHWIND’s MaestroTM Property Management Suite of Front Office, Sales & Catering, On-line Reservations, Spa & Activities Management and other applications to manage their properties and provide their guests with the highest quality service.

NORTHWIND values its users the way you value your guests, and places an emphasis on personalized service and professional attention to all its clients. NORTHWIND’s family of users each has access to 24/7 help-desk support, on-line education, free enhancement downloads, and frequent training classes to improve clients’ operating efficiency.

Maestro™ Property Management Suite
The Maestro™ Suite of property management solutions is designed to increase operational efficiency and enhance profitability for single and multi-property operations. The Maestro™ application suite includes:

• Front Office (PMS)
• Sales and Catering
• ResEze Internet Reservations Booking Engine
• Maestro GDS+ Connectivity
• Spa & Activities Management
• Accounts Receivables
• Work Order Maintenance
• Fine Dining POS & Table Reservations
• Retail Point of Sale
• Golf Course & T-Time Management
• Spa Point of Sale
• Condo Owner Accounting
• Timeshare Owner Accounting
• Membership Management
• Gift Certificate Management
• Analytics - BI Tools
• Yield Management
• CRM

Maestro™’s flexibility and its ability to accommodate the diverse requirements of hospitality establishments from full service hotels and resorts, and all-inclusive venues, to limited service properties, far exceeds industry standards for ease-of-use, data gathering, and security.

Maestro Sales & Catering Suite
Maestro Sales & Catering allows you to run your enterprise, whether it is one property or a portfolio of hotels, with a coordinated strategy for selling guest rooms and meeting space that makes last-room sales a reality. When your front office system and sales system share the same database every available room can be sold without concern for overbooking. Your guests receive better service and your staff develops confidence in their ability to sell more accurately and professionally. Windows and Unix versions provide flexibility to meet all operating environments.

Maestro Multi-Property Suite
The Maestro PMS Multi-Property Suite leverages all of the modules available under the signature Maestro PMS Suites & is in use by many multi-property operating companies and corporate reservation facilities ranging in size from regional groups of inns to families of Four Star resorts. These companies are maximizing their hardware investment and leveraging their data to drive cross-selling, lead sharing, and booking to the last-room. The system can support multiple properties on a single server with a single database, or each property can rely on its own server with all files being replicated at the central corporate offices.

Maestro Corporate Enterprise Suite
For ownership groups and chains that want more centralized control over property management, NORTHWIND has developed the Maestro Enterprise TM Suite. This comprehensive application suite centralizes property management at the corporate level by storing and providing instant secured access to all hotel-level information for in-house accounts, reservations, and sales programs for upper management review and action. The Maestro Enterprise Suite may be run on one central server, or on separate hardware platforms that update a central database of information for all properties in a group.