With ZDirect's patented ZMail® and RezQueue® technology and expertise, hoteliers are able to centralize all their databases, send "intelligent," targeted and highly personalized emails to their guests and subscriber list. Then when they book, automatically send confirmations, prearrival emails, thank you emails, customer satisfaction surveys and ultimately convert leads and previous guests into long term customers. The result is new revenue captured, stronger customer loyalty, expanded customer base, and increased return on investment through the reduction of traditional marketing costs via measurable electronic marketing.
Features and benefits of the ZDirect platform include:
- Central Data Warehouse
- Property Specific Email Marketing
- Corporate Email Marketing
- Mobile eCRM
- Social eCRM
- PMS, POS and CRS Interfaces
- "Intelligent" Pre & Post Stay Communication
- Customer Satisfaction System
- Electronic Concierge On Demand
- Reservation Communication Portal
- Web Guest Acquisition Engine
- Golf Tee Sheet Integration
- Dynamic Content Engine
- Hospitality ROI Reporting
- Advanced Filtering and Segmentation
- On Demand ROI Reporting
- Full Service Email Service Provider
- Multi Profile Data Consolidation Engine
Visit www.zdirect.com for more information.
For general sales inquiries email us at sales@zdirect.com to arrange a demo of ZDirect's eCRM marketing tools, or Click here if you desire more detailed information.
For phone inquiries call US toll free 1-888-962-4548, or 1-954-458-1669. Calls Outside USA please call 1-954-376-3409.
For all other inquiries please email: info@zdirect.com
ORGANIZATION
