Webinar: Three Keys to Agility

The unpredictability of the COVID-19 pandemic has made it difficult to forecast a recovery trajectory for the travel industry. For hotels, this means it will be more important than ever to become more agile as an organization and as a team. Hotels that can adapt quickly to changing circumstances will prove to be more resilient and have the best chance of a successful recovery.

In this webinar, experts from Cornell University, TrustYou, Pegasus, and Inntegrated Consulting will discuss three important strategies that hotels can adopt to become more agile in their recovery planning:

  • Evaluating and prioritizing recovery initiatives, using Cornell's Disaster Recovery Ranking Tool
  • Using guest reviews and feedback data as real-time, on-the-ground info to help you adjust your marketing strategies accordingly
  • Adapting with a leaner staff and working effectively with consultants and third-party vendors as an extension of your hotel team

For more information please contact Nancy Huang

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