The hotel industry faces this challenge daily. While reading an article on Skift titled, "Google Finds Customer Service Beats Loyalty Programs," I saw this as such a basic point. Of course, great service will trump a loyalty program every time. In
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Loyalty Begins With a Smile | By Alan Young
The hotel industry faces this challenge daily. While reading an article on Skift titled, "Google Finds Customer Service Beats Loyalty Programs," I saw this as such a basic point. |
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Today's Supplier News
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