Loyalty Begins With a Smile

There are a lot of tips you can follow in order to increase the success and popularity of your hotel. You must pay pay close attention to the customer experience, the food you serve, and its presentation. Another good advice is to increase your hote

Thursday, 23 August
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IHG opens first avid™ hotel in Oklahoma City

Opinion Articles (2)

Performance (1)

Hotel Announcements (2)

Appointments (20)

Supplier News (5)

Loyalty Begins With a Smile | By Alan Young

Loyalty Begins With a Smile | By Alan Young

The hotel industry faces this challenge daily. While reading an article on Skift titled, "Google Finds Customer Service Beats Loyalty Programs," I saw this as such a basic point.

Opinion

11 Local SEO Tips for Better Hotel Rankings | By Maria Ploumidou

11 Local SEO Tips for Better Hotel Rankings | By Maria Ploumidou

There are a lot of tips you can follow in order to increase the success and popularity of your hotel.

Opinion

Mövenpick Signs Wellness Resort in Bangkok, Thailand

Rebranding

Mövenpick Signs Wellness Resort in Bangkok, Thailand

Arora Group's dual-branded IHG Heathrow hotel nears completion

Pipeline

Arora Group's dual-branded IHG Heathrow hotel nears completion

Danny Hughes
appointed Executive VP and President, Americas at Hilton in McLean, VA, United States

Appointment

Danny Hughes has been appointed as Executive Vice President and President, Americas at Hilton

Catherine Higgins Whiteside
appointed VP Marketing Americas at Radisson Hotel Group in Minneapolis, MN, United States

Appointment

Catherine Higgins Whiteside has been appointed as Vice President Marketing Americas at Radisson Hotel Group

Jeff Donnelly
appointed VP of Development at Dream Hotel Group in New York, NY, United States

Appointment

Jeff Donnelly has been appointed as Vice President of Development at Dream Hotel Group

Ingo Domaschke
appointed Opening GM at OZO Pattaya, Thailand

Appointment

Ingo Domaschke has been appointed as Opening GM at OZO Pattaya

Julian Wipper
appointed GM at Hotel Jen Orchardgateway Singapore, Singapore

Appointment

Julian Wipper has been appointed as General Manager at Hotel Jen Orchardgateway Singapore

Dean Rossilli
appointed Area GM Malaysia at ONYX Hospitality in Kuala Lumpur, Malaysia

Appointment

Dean Rossilli has been appointed as Area General Manager Malaysia at ONYX Hospitality

Budgeting for 2019? Follow the Supply and the Economy

Press Release

Budgeting for 2019? Follow the Supply and the Economy

HVS Market Pulse: Greater Phoenix, AZ | By Michael Smithson

Performance

HVS Market Pulse: Greater Phoenix, AZ | By Michael Smithson

TripAdvisor Reveals 10 Of The World's Quirkiest Hotels That Promise A One-Of-A-Kind Experience

Press Release

TripAdvisor Reveals 10 Of The World's Quirkiest Hotels That Promise A One-Of-A-Kind Experience

Direct Booking Summit - Americas
3-4 October, 2018
TBA
Dallas, TX, United States

Partner Event · Event Website

Direct Booking Summit - Americas

How to Measure Social Media ROI: A 4-Step Plan for Marketers - MDG

Editorial

How to Measure Social Media ROI: A 4-Step Plan for Marketers - MDG

Meet the Hotel Brand Taking Creativity to Another Level

Editorial

BrewDog's first 'beer hotel' opening in Ohio

Editorial

BrewDog's first 'beer hotel' opening in Ohio

How much is an 'influencer' worth?

Editorial

How much is an 'influencer' worth?

Anbang Spiffs Up Waldorf Astoria to Reopen It in 2021

Editorial

Anbang Spiffs Up Waldorf Astoria to Reopen It in 2021

Today's Supplier News

Intelity x KEYPR Meet Guests' Mobile Demands
Softscribe Inc. Identifies Top 12 Quotes from Industry Leaders at Hotel Data Conference 2018
How Harbor House Inn sailed to No. 1 on TripAdvisor & cut OTA commissions by 35%
Unplugged Collection receives top scores at Software Search reviews
Dorsett Hospitality International, Duetto Announce Revenue Strategy Partnership

Opinion Articles (2)

Performance (1)

Hotel Announcements (2)

Appointments (20)

Supplier News (5)

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