Over the last several years, the function of the Chief Technology Officer (CTO) has become increasingly important to the success of almost every type of organization. Yet, despite its importance, it is still rare for hospitality firms to provide a b
The hospitality industry is one of the most important in today's interconnected world - it creates local jobs, opens areas to new business and tourism, and makes up around 10% of global GDP.
Over the last several years, the function of the Chief Technology Officer (CTO) has become increasingly important to the success of almost every type of organization.
Hotel owners increasingly contract hotel management companies to operate their properties. While extensive research has examined management agreements to determine the balance of power between owners and management companies, little research has investigated the actual role that hotel owners play in property-level decision making.
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