Empathy is one's ability to understand and share someone else's feelings, and in a time where machines replacing people in the workforce has become quotidian, stands out as uniquely, and beautifully human. This topic was chosen, because in the conte
It's 2019, and I would argue that there have never been more marketing-related "buzzwords" battling it out for conversational real-estate across thought leadership articles, webinars, white papers and more.
Empathy is one's ability to understand and share someone else's feelings, and in a time where machines replacing people in the workforce has become quotidian, stands out as uniquely, and beautifully human.
First, a property must decide on the level of guest engagement it wants to achieve. Email is the standard method of guest engagement today, however there are many other tools available that a property can leverage and take guest engagement a step further for a more personalized guest journey.
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