Add to this the competencies required to work in an environment which uses Artificial Intelligence, in one of its forms, the skills gap becomes even wider and the hidden gem who possesses this combination rarer.
The hospitality industry has not bee
|
|
|
|
|
|
|
Proactive Customer Support By Shep HykenJust last week I wrote about the concept of predictive customer support. Now, we take a slightly different angle with the concept of proactive customer support. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Today's Supplier News
|
|
|