Opinion Articles

Psychological Insights into AI in Hospitality

AI in hospitality is reshaping the industry, but the real challenge isn’t just technical, it’s human. How guests and employees feel about AI often matters more than what the technology can actually do.

4 ways AI is making an impact in hospitality right now

Discussion about AI is rife in our industry. Is the technology good enough to implement yet? Is the technology good enough to implement yet?

Key Money in Hotel Management Agreements – Boon or Burden?

In the competitive world of hotel development and acquisitions, few incentives capture an owner’s attention more quickly than key money.

Why Luxury Villas Bore the Rich — And What It Says About the Future of Luxury

Ultra-high-net-worth (UHNW) individuals — the rarefied few who can buy almost anything — are quietly disengaging from today’s short-stay luxury villa market.

Free hotel cancellations: Smart strategy or revenue risk?

A free cancellation policy is exactly what it sounds like: a policy allowing guests to book with the option to cancel without a cancellation fee or penalty, usually within a specified time frame before arrival.

The Art of Personalization

In today’s rapidly evolving meetings and events landscape, personalization has emerged as a critical element in ensuring successful, impactful gatherings.

Today's News

Holiday travel holds its nerve as shoppers pull back: Takeaways for tourism from PwC’s 2025 Holiday Outlook

Even as US consumers signal the first notable 5% decline in overall holiday spending since 2020, travel demand looks surprisingly resilient.

Recording a +27% Surge in Demand for Autumn Stays, HomeToGo Releases Fall Travel Report Alongside U.S. Leaf Peeping Index

As autumn approaches, HomeToGo, the marketplace with the world’s largest selection of vacation rentals, has released two data-backed studies: a 2025 Fall Travel Report crunching the data to reveal the world’s top trending destinations for fall trips among Americans, and a U.S.

HSMAI Foundation Announces 2025 Mike Dimond Student Career Success Grant Recipients

The Hospitality Sales & Marketing Association International Foundation is proud to announce Reem Alaqili, Margaret Thompson, Juliette van der Ham, and Libby Warden as the recipients of the 2025 Mike Dimond Student Career Success Grant.

Nomada Hotel Group Joins BLLA to Enrich Team Community Through Education, Networking & Support

Nomada Hotel Group, a private collection of boutique lifestyle properties, is proud to announce its elevated partnership with the BLLA (Boutique & Luxury Lodging Association).

Accor unveils the winners of the 2025 Accor Design Awards at the Maison&Objet Fair with its founding brand Novotel

Accor has unveiled the winners of the 9th edition of the Accor Design Awards at the Maison&Objet fair in Paris.

Rosewood Foundaiton Introduces "Rise To The Table" To Empower Women in Food And Beverage

As part of a commitment to women in employment, Rosewood Hotel Group and Rosewood Foundation are proud to announce a new annual program - Rise to the Table.

Gonzalo Bustamante Joined Starwood Hotels as SVP, design

Jason Druso Appointed Regional Vice President at White Lodging in Merrillville - IN, USA

Evan Moric Appointed SVP of Development at PM Hotel Group in Chevy Chase - MD, USA

Kerzner International Announces New One&Only Resort and Private Homes to Open in Fiji

Hilton Motif Seattle Unveils Transformation of Rooftop Concept, Frolik Kitchen + Cocktails, Set to Open in September

Choice Hotels International Debuts in Argentina with the Opening of Radisson Blu Bariloche

Yntegra Group Breaks Ground on Rosewood Exuma Resort with a Sustainable Luxury Vision and Commitment to Local Investment in the Bahamas

Today's Supplier News

Scandic Hotels Signs First Enterprise Agreement for Amadeus Agency360® in Scandinavia

From Functional to Memorable: Card Sleeves in Hospitality

Empowering Women in Leadership: Insights from PCH Hotels’ Panel Discussion

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